Job Description

About the role
In this role, you'll coordinate the day-to-day operations of two dynamic indoor sports facilities, ensuring the seamless delivery of programs, services, activities, bookings and events. You'll drive exceptional customer experiences while overseeing program development and delivery, coordinating and developing staff, managing venue bookings and payment systems, and ensuring the facilities operate efficiently, effectively and to the highest standard every day.

Work type: Permanent, full-time.
Classification: Band 5, $83,436 pa plus super.

Key responsibilities include:

• To assist the Stadiums Manager in the strategic development of the Centre.
• Efficient completion of administrative functions inclusive and not limited to: bank reconciliation, accounts payable, event/user group invoicing and preferred supplier processing.
• To assist with the development of venue operational policy and procedure.
• To take responsibility for staff rostering, performance management as well as the induction and training of venue staff in association with the Stadiums Manager.
• Lead a team of front-line service staff (including shift supervisors) to set expectations and ensure the service delivered is in line with these standards.
• To provide leadership in the development, coordination and evaluation of venue activities, programs, events and/or competitions.
• Ensure staff qualifications, training and other staff requirements remain current, ensuring rostering accurately reflects only qualified staff.
• Ability to work outside normal business hours including evenings and weekends.

About you
To be successful in this role, you will have previous experience in a supervisory role within a recreation / leisure facility. A tertiary qualification in Sports Management or similar is desirable but not imperative.

Essential Experience:

• Proven experience in staff rostering and resource management inline with budget parameters.
• A sound knowledge of general administrative functions and cash control procedures.
• Good written and verbal communication skills and the ability to build relationships with staff and client groups.
• Demonstrated ability to liaise with sporting clubs, community groups and school regarding facilities, activities, competitions and programs at the venue.
• Ability to effectively supervise and provide on the job training to staff.
• Demonstrated ability in providing excellence in customer service.
• Current Level 2 First Aid
• Current CPR Certificate
• Current driver's license
• Chief Warden training completed or willingness to obtain

Preferred candidates will be required to undergo a National Police Check and a Working with Children's Check as part of the recruitment process (funded by the City).

If this sounds like the role for you, then click apply now!

Child Safety Responsibilities  
We are committed to being a child-safe organisation and have zero-tolerance for child abuse. We have specific policies, procedures, and mandatory training in place to support employees, volunteers, and contractors to achieve and adhere to these commitments. Please read our  Child Safe Standards Management Policy 

Diversity and Inclusion 
At the City we want a workforce that reflects the community we live in. We welcome and embrace everyone, all people with their own unique experiences, and support and encourage all our employees to do their best work, have equal access to opportunities and a just working environment. For this reason, we particularly welcome and encourage applications from First Nations people, people with diverse cultural and linguistic backgrounds, from the LGBTQIA+ community, people with disability and people of all genders, ages and diverse experience. 

We are the City
From parks to offices, childcare centres to works depots, leisure facilities to the Wool Museum and waterfront, our team plays a vital role in shaping our vibrant and growing community. Our community counts on us to get the essentials right while looking for ways to go beyond. By listening, collaborating, and focusing on sustainability, we strive to do the basics brilliantly and create a lasting impact. If you’re ready to be part of something bigger, join us in shaping the future of Geelong.

We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process.

Applications and Enquiries

Click the link to view more information about this position.

Enquiries: Simon Coverdale | Project Manager Swim Sport and Leisure | SCoverdale@geelongcity.vic.gov.au

Click the Apply button to submit your application or find out more about this opportunity. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at careers@geelongcity.vic.gov.au noting your preferred method of communication and contact details and a member of the team will be in touch.

We collect demographic data to help us learn who our advertisements are reaching and how we can reach an even more diverse audience. We are committed to building a more diverse team. Your responses to our demographic questions are strictly confidential and will not be individually shared.

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