Job Description

The Pharmacy Technician 2, having mastered all Pharmacy Technician 1 job requirements, works under direct supervision of a registered pharmacist, assists with the filling and dispensing of medical prescriptions and may be expected to perform some clerical duties relating to the department. The position is expected to receive and store incoming supplies, verify stock and enter data into the computer to maintain inventory records, and is expected to meet state certifications. The position requires familiarity with standard concepts, practices, and procedures within Pharmacy and relies on limited experience and judgment to plan and accomplish goals.

• Technical Tasks
  • Prepare prescription labels, select the type of prescription container, and affix the prescription and auxiliary labels to the container. Once the prescription is filled, price and file the prescription, which must be checked by a pharmacist before it is given to the patient. Technicians may establish and maintain patient profiles, prepare insurance claim forms, and stock and take inventory of prescription and over-the-counter medications where applicable.
  • Processes patient charges for pharmaceuticals in an efficient and timely manner, credits through computer software systems and physically returns to stock any already dispensed medications not picked up by patients.
  • Keeps workspace neat, clean and organized by dusting and cleaning pill counters and shelves, checks for and removes expired drugs, checks for correct medication counts where applicable and restocks all work areas throughout the day.
  • Collects, organizes, and evaluates patient information, including but not limited to patient address, allergies, insurance information, and all necessary information so the prescription may be properly filled. They must verify that information on the prescription is complete and accurate.
• Quality
  • Accurately and efficiently performs activities appropriate to technology associated with pharmacy software, point of sale systems, and completes any required documentation.
  • Communicates with pharmacist concerning the availability of medications. Demonstrates engagement with pharmacy practices through reviewing departmental communications and communication with management.
  • Demonstrates ethical conduct and maintains confidentiality of patient information.
  • Absolute accuracy and precision in both the technical and clerical aspects of the job to ensure patient health and safety.
  • Participates in process improvement projects and follows established processes.
• Other Duties as Assigned
  • Performs other duties as assigned or requested.
  • Maintains good relationships with patients and providers by answering phones promptly and in a timely manner. Addresses patient and provider questions and/or concerns with the pharmacist and/or pharmacy management promptly.
  • Treats all customers and providers with appropriate phone or personal etiquette as defined by policy.
  • Observes and adheres to all departmental and hospital policies and procedures, and follows all safety, quality assurance, and infection control standards.

Experience: 1 year Hospital Pharmacy experience; 6 months prior IV room experience

Education: High School or equivalent

Certification/License: Successful passing of the National Pharmacy Technician exam and State Pharmacy Certification