Job Description

Posting number: 04679

Department: Voter Services

Division: Voter Services

Job classification: SSS V - Voter Services

Posting type: Open

Categories: Office and Administrative Support

The SSS V provides advanced administrative support and clerical duties within their respective department. This person must have excellent organization, computer and typing skills.

Examples of duties

• Provide support for the voter registration and election process.
• Research information for special projects.
• Handle phone inquiries.
• Assist customers at counter.
• Provide administrative support (arrange meetings, scheduling, create reports, handle correspondence, research, etc.).
• Receptionist or back-up receptionist duties (answer phones, make outgoing calls, direct calls, greet visitors).
• Typing and data entry (prepare and distribute lists, transcription, maintain statistical data, proofreading).
• Clerical duties (fax, copy, print, etc.).
• Maintain databases, logs and spreadsheets.
• Sort and distribute incoming mail.
• Maintain supplies.
• Filing (pull files, re-file, maintain records).
• Take minutes of meetings, transcribe and distribute to appropriate parties.
• Perform special projects, as assigned.
• Perform other duties, tasks and office functions, as determined (e.g., attend conferences and meetings, facilitate meetings, etc.).

Qualifications

Qualifications / Requirements:

• High School Diploma or General Education Degree (GED).
• Minimum of one year of general office experience.
• Intermediate skills in using a personal computer and various software packages
• Excellent verbal and written communication skills.
• Strong typing skills (minimum of 55 wpm).
• Ability to use office machines (fax, copier, calculator, etc.).
• Strong interpersonal skills.
• Proficiency in grammar and spelling.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• This position may require a general understanding of human resource guidelines.
• Ability to work as part of a team.
• Flexibility.
• Ability to interface effectively with all levels of county management.

Preferred Skills, Knowledge & Experience:

• Associate's degree from an accredited college or university with courses in Office Administration, or equivalent combination of education and experience.
• Excellent ability to establish priorities, work independently, and proceed with objectives without supervision.
• At least two years of customer service experience.
• Ability to establish priorities and carry tasks to completion.
• Excellent ability to handle and resolve recurring problems.
• Ability to multi-task.
• Ability to use all office equipment.
• Accurate and detail oriented.
• Excellent time management and organizational skills.
• Strong knowledge of county policies and procedure.
• General knowledge of registration and election laws a plus.
• Ability to read a map a plus.

Supplemental information

Relevant background checks, clearances, physicals, drug tests, and any other assessments or evaluations will be conducted after an offer of employment is given per County policy.

Computer Skills:
To perform this job successfully, an individual should have:

• Intermediate to Advanced Microsoft Office skills
• Intermediate to Advanced Word skills
• Intermediate to Advanced Excel skills
• Intermediate to Advanced Access skills
• Intermediate to Advanced PowerPoint skills
• Basic to Intermediate Microsoft Outlook skills (Email and Calendar)
• Basic skills to use the Internet for research purposes