Siemens

(SSLS) Service Engineer 客户服务工程师 闵行

Siemens  •  People’s Republic of China (Remote)  •  20 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description


Job ID

514650

Posted since

20-Jul-2026

Organization

Smart Infrastructure

Field of work

Customer Services

Company

Siemens Switchgear Ltd., Shanghai

Experience level

Experienced Professional

Job type

Full-time

Work mode

Office/Site only

Employment type

Fixed Term

Location(s)

  • Minhang - Shanghai Shi - China
Main Responsibilities 主要职责

• To customer orientation and provide the most professional service to customer. Improve the customer satisfaction. 
以客户为导向,为客户提供最专业的服务。提升客户满意度。
• Supervision site installation and commissioning by time and quality requirement.
按给定的时间及质量要求,现场进行安装及调试指导。
• Actively find and resolve site issues.
主动发现并解决现场问题。
• Deliver professional service to customers including customer training, remote support, maintenance service, etc.
为客户提供专业的服务包括:客户培训,远程支持,维保服务等。
• Comply with EHS and compliance regulation.
遵守安全及合规制度。
• Support for productivity and 3I suggestion
支持生产优化及合理化建议。
• Follow up the digital service. Good utilization of digital tools
贯彻执行数字化服务。熟练使用数字工具。
• Responsible for on-site commissioning of intelligent digital equipment.
负责智能化数字化设备的现场调试。
• Cooperate with the on-site commissioning of Siemens protection devices.
配合西门子保护装置的现场调试。
• Field service for ATS products.
ATS产品的现场服务。
• Perform other tasks / responsibilities assigned by the line manager. 
执行直线经理分配的其他任务/职责。

Main Requirements 主要职位要求

• Graduated from academy or above, major in electric power system or relevant.
专科或以上学历,电力系统或相关专业优先。
• Familiar with switchgear and breaker principle and construction, have site service work experience would be a value-add.
熟悉开关柜及断路器结构及原理,有现场服务工作经验者优先。
• Advanced theory of electric power system. Good understanding of primary and secondary drawings.
丰富的电力系统理论知识。熟悉一次、二次图纸。
• Be willing to take long-term business trip.
乐意长期出差。
• Growth Mind Set, Learning through Practicing.
有成长性思维,在实践中学习。
• Good Chinese communication and English expression skill.
良好的中文沟通和英文表达能力。
• Proficient in programming and on-site commissioning of Siemens fourth and fifth generation protection relays.
熟练掌握西门子四代,五代保护的编程和现场调试。
• Familiar with Siemens digital products and system communication integration, and possesses certain on-site commissioning and delivery capabilities for common digital solutions.
熟悉西门子数字化产品和系统通信集成,对常见的数字化方案具备一定的现场调试交付能力。
• Through training, able to independently complete controller program development for ATS products, HMI screen creation, on-site commissioning, and user training.
通过培训可以独立完成ATS产品的控制器程序编制,HMI画面制作以及现场调试,培训用户。
Siemens

About Siemens

Siemens AG (Berlin and Munich) is a leading technology company focused on industry, infrastructure, mobility, and healthcare. The company’s purpose is to create technology to transform the everyday, for everyone. By combining the real and the digital worlds, Siemens empowers customers to accelerate their digital and sustainability transformations, making factories more efficient, cities more livable, and transportation more sustainable. A leader in industrial AI, Siemens leverages its deep domain know-how to apply AI – including generative AI – to real-world applications, making AI accessible and impactful for customers across diverse industries. Siemens also owns a majority stake in the publicly listed company Siemens Healthineers, a leading global medical technology provider pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. In fiscal 2025, which ended on September 30, 2025, the Siemens Group generated revenue of €78.9 billion and net income of €10.4 billion. As of September 30, 2025, the company employed around 318,000 people worldwide on the basis of continuing operations.

Industry
Manufacturing & Production
Company Size
10,000+ employees
Headquarters
Munich, DE
Year Founded
Unknown
Social Media