Be the technical backbone that keeps cutting-edge radar systems running flawlessly — solving complex challenges, empowering customers, and driving continuous product improvement from the front line!
As an S&S Systems Engineer, you will ensure smooth systems functionality and deliver technical solutions for customer inquiries, proactively addressing issues and enhancing products through performance analysis. You will provide tailored support through remote assistance and occasional client visits, acting as a key bridge between customers and internal teams. This role reports to the S&S Systems Manager.
Oversee database, systems, and server performance, conducting technical analysis, troubleshooting issues, managing updates, and monitoring system stability remotely for uptime and performance metrics.
Maintain detailed documentation of maintenance activities, repairs, and equipment performance to ensure efficient and reliable operations.
Provide daily technical support to end users — including on-call coverage — focusing on software-hardware integration, diagnosing and resolving customer issues remotely, and supporting internal teams on radar system deployments and troubleshooting.
Perform first-line customer data analysis to uncover trends and patterns, working closely with internal teams to understand product limitations and resolve complex issues.
Share user feedback with Product and R&D teams to enhance user experience and contribute to ongoing product improvement.
Perform regular inspections and proactively address potential system issues using monitoring tools to detect and resolve vulnerabilities early.
Participate in product performance reviews with customers, identifying areas for improvement and taking action to resolve or escalate issues accordingly.
BA or HBO degree in Computer Science, Information Technology, Systems Engineering, or a related field.
3+ years of working experience in IT support roles, with emphasis on monitoring tools, database management systems, and hardware configuration and maintenance.
Strong knowledge of operating systems (e.g. Linux, Ubuntu), networking protocols (VPNs), and scripting languages.
Affinity with radar systems and their operation.
Strong analytical and problem-solving skills, with creativity, attention to detail, and a structured approach to identifying issues and areas for improvement.
Good communication and interpersonal skills, with the ability to effectively interact with customers and stakeholders across all cultures and backgrounds.
Fluency in English; a basic level of Dutch is an asset.
Comfortable with an office-based role and available for occasional travel (up to 10%).
N.B. All applicants, we realize that this is quite the list and people come with various levels of experience. Don't be afraid to apply even if you feel you don't meet every desired skill. Our mission is a journey and there's plenty to learn on the way!
But of course, you should identify with our core values: We trust, We own it & We aim high.
Also please be aware that we will request a Certificate of Conduct (VOG) and conduct a background check according to our screening policy. We appreciate your understanding and cooperation in this matter.
Working for a Great Place to Work® certified company;
Comprehensive pension plan;
Commuting allowance;
30 days of paid holiday leave (with the possibility to buy 3 additional days);
Opportunities to develop your skills even further through training and certifications;
High quality laptop/desktop, monitor, noise canceling headphones, and any other equipment necessary for your role;
An international team of 30+ nationalities, full of high performance colleagues you can exchange experiences with and learn from. As well as having a lot of fun in our social events and Friday drinks!
Robin is a technology leader in tracking and classification of small objects. Our mission is to increase the safety of people and wildlife by preventing bird strikes in aviation, reducing the environmental impact of wind farms, and protecting humans and critical infrastructure against drones. We achieve this by combining purpose-built radars with unique software algorithms. This powerful combination allows us to provide actionable information that empowers users to prevent serious incidents.
We’re growing. Fast. In fact, we are one of the top 10 fastest‑growing companies in the Netherlands. But despite this growth, we stay true to our core values of trust, ownership and aiming high. At Robin, you don’t join just a team. You join a collective of bright minds driven by the belief that ‘doing things better’ is a continuous challenge.
Want to work on next-level radar tech, solve real problems, and never have to pretend your job has meaning?
You’ll fit right in, we’re saving you a seat.
We’re Robin Radar Systems, and we have you covered.
Robin is a Netherlands-based technology leader in bird and drone radar. Our mission is to provide actionable information that increases safety, for humans and wildlife alike. Our systems are built for accuracy, delivering 360° coverage and early warnings. They empower teams in aviation, ecology, defence and security with reliable updates and alerts of potential hazards.
We do that by combining cutting-edge hardware with smart software. Our technologies may be ahead of the pack, but our people make us great. Looking for an innovative adventure that spans the globe? Join ours! https://www.robinradar.com/careers
Bird Strike Prevention in Aviation
Our bird radar systems monitor and store bird movements around the clock. With MAX, you get 3D, 360° awareness, 365 days a year. As well as bringing awareness to a whole new level, our radars provide key insights, like data trends and activity hotspots, to assess and strengthen strategies and KPIs.
Bird Monitoring at Wind Farms
Increasingly, permits to build wind farms are given under the pre-condition that bird movements are continuously monitored before, during and after construction. Our 3D avian radars simultaneously detect and log thousands of birds and bats, providing extensive reporting for your wind farm’s smooth development and operation. MAX can even detect the beginning of mass migrations and, if needed, trigger the temporary shutdown of single or groups of turbines. Protect wildlife, minimise downtime.
Drone Detection in Critical Environments
Small Unmanned Aerial Vehicles (UAVs) or ‘drones’ bring new opportunities, but also severe safety and security threats. We believe advanced detection is your first line of defence, so our systems are deployable, integrate seamlessly, and provide 360° coverage, even on the move. Our purpose-built drone detection radar, IRIS, can detect, track, and automatically distinguish birds from drones.
