Job Description

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Work you’ll do

• Serve as the primary point of contact for the Partner(s), responding to inquiries and providing in-depth research and follow-up on complex matters.
• Proactively manage and coordinate the Partner’s schedule, including high-level appointments, travel arrangements, and calendar updates, ensuring efficiency and alignment with priorities.
• Take ownership of a variety of executive-level administrative tasks, utilizing a strong understanding of office systems and procedures. This includes drafting correspondence, preparing expense reports through SAP, and creating impactful presentations and reports for the Partner(s) and senior team members.
• Oversee the management of routine correspondences, routes, and critical communications on behalf of the Partner(s), ensuring timely and appropriate responses.
• Take responsibility for processing billing invoices and maintaining precise records, ensuring all financial documentation is handled with accuracy and confidentiality.
• Lead day-to-day office operations, providing administrative support to the Partner(s) and team members through multiple communication channels, and ensuring smooth interactions with internal and external stakeholders.
• Maintain a highly organized and efficient filing system for critical documents, including contracts, client databases, engagement records, proposals, and staff management documents, ensuring all materials are easily accessible for senior staff.
• Collaborate and liaise with executive assistants, senior staff members, and teams across departments, facilitating seamless communication and operational support for the Partner(s) and service line staff.
• Act as a trusted advisor to the Partner(s), offering proactive solutions to optimize workflow, manage priorities, and ensure the effective execution of team objectives.

Your role as a team member:

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves every day to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Associates across our Firm are expected to:

• Understand the expectations set and demonstrate personal accountability for keeping their own performance on track.
• Understand how our daily work contributes to the priorities of the team and the business.
• Demonstrate strong commitment to personal learning and development.

• Actively focus on developing effective communication and relationship-building skills, with stakeholders, clients and team.

Requirements

• Confidentiality and Integrity – Demonstrates an unwavering commitment to confidentiality, with the ability to handle sensitive communications with the Partner(s) and senior team members with discretion and trust
• Collaborative Leadership – Proven ability to foster strong relationships and collaborate effectively with senior executives, cross-functional teams, and external partners, ensuring alignment and synergy in achieving organizational objectives
• Exceptional Communication – Superior written, verbal, and non-verbal communication skills, with the capacity to influence and engage effectively with senior leaders, business units, and partners at all levels
• Advanced Interpersonal Skills – Strong listening, facilitation, and presentation skills, with the ability to navigate complex situations and drive meaningful conversations across various stakeholders.
• Service Excellence and Innovation – Practical knowledge in leveraging cutting-edge technology to streamline processes and enhance service delivery, ensuring continuous improvement and value addition to partner relationships.
• Strategic Problem Solving – Demonstrates strong problem-solving abilities, with expertise in identifying root causes, implementing effective solutions, and driving long-term resolutions to prevent recurrence.
• Educational Background & Experience – Ideally a university degree holder in Office Administration, Management, Commerce, or related fields, with a solid track record of progressively responsible experience in senior administrative or executive support roles.

Due to the volume of applications, we regret only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.