Job Description

Your Opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location.

As a member of Advisor Services Technology (AST), Service Availability and Engineering team, you will be immersed in a collaborative and innovative environment. We have industry – leading services designed for the success of Independent Registered Investment Advisors (RIAs). We offer Trading Platform and Products, Account Management and Digital Onboarding, Data and Tech Integrations, and Wealth Management with Advanced Security to protect and serve our clients.

We are seeking a motivated Engineer to lead and deliver exceptional solutions for the production resiliency of our Advisor Data and Tech Integration Applications. The role incorporates aspects of software engineering and operations, SRE practices embracing automation to effectively oversee critical Data applications both in Cloud and on premise. The role will require a high level of responsibility and accountability to deliver technical solutions to maintain the resilience of our applications.

What you’ll do

• Practice Site Reliability Engineering (SRE) and solve problems through automation and innovation, augment SRE principles and guidelines.
• Partner with the Architects and SMEs in AST to ensure implementations are architected and designed from the aspect of production resiliency.
• Identify opportunities to build innovative tools and solve unique operations problems on large enterprise and mission critical applications.
• Real-Time troubleshooting of mission critical application workflows and participate in Oncall escalations during Market and off hours.
• Oversee Nightly batch runs to make sure no SLA breaches are encountered and Data files to our client firms are delivered on time.

• Work closely with dev teams during design phase, build and perform infrastructure upgrades to support our applications’ availability and reliability.

• Monitor the current-state solution portfolio to identify deficiencies through aging of the technologies used by the application, improve our compliance procedures and enhance our risk posture.
• Partner within the Support organizations to build and rollout plans for enhanced telemetry and reduce defect leakage for software delivery to production.

What you have

To ensure that we have fulfilled our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.

Required Qualifications

• • Bachelor’s degree in science or engineering, with 4 + years of enterprise experience with listed technical skills.
  • Proven track record leading complex enterprise production applications in GCP based platforms (Vertex AI, BigQuery, Dataflow, Composer, Looker) or in AWS, Azure.
  • Experience in Monitoring tools - Splunk, AppDynamics, Grafana, Thousand Eyes, Extrahop, Datadog, Prometheus.
  • Database experience with Oracle, SQL Server, Mongo DB, PostgreSQL, Aerospike.
  • Experience in High Availability systems, Data Networks, NAS and Networking, IP Routing, leveraging tools to instrument and automate proactively and eventually predictive availability solutions.
  • Hands-on experience with Container technologies- PCF, Docker, Kubernetes, experience with Orchestration tools - Ansible, Chef, SALT, Puppet.
  • Experience with Atlassian - Jira, Confluence, Bamboo, Bitbucket, GitHub, familiarity with CICD pipelines and Agile methodologies.
  • Preferred experience with C#, .Net, JAVA and Scripting, and hands on experience with IBM MQ, Kafka, RabbitMQ.
  • Receptive, approachable teammate, with the ability to positively interact with Business partners, Technology teams and Vendor Professional services.
  • Excellent verbal and written communication skills

In addition to the salary range, this role is also eligible for bonus or incentive opportunities