A bit about us...
Please allow us to celebrate our own success for a moment… We’ve built a customer‑centric product that is market‑leading, and we are smashing it!
We’re a multi‑award‑winning digital payments and insights platform within the automotive industry. We support over 5,000 automotive retailers, helping drivers spread the cost of motoring bills, accessories and servicing through flexible payment options. Our purpose is simple: to give drivers peace of mind while improving the customer experience and supporting dealer profitability.
Following our successful Series B in 2024, Bumper continues to scale across the UK and Europe — and we’re excited to welcome a passionate and experienced SRE/DevOps Engineer, based in either our Sheffield or London office, to help us take our platform reliability and engineering excellence to the next level.
Our Head Office is in Sheffield City Centre, with offices also based in London and Turkey. We've also expanded further, bringing retailers in Ireland, Germany, Spain, and the Netherlands on board, with the vision of being the leading automotive payment and insights platform!
A bit about the role...
We’re looking for an SRE/DevOps Engineer to join our growing Infrastructure team. In this role, you’ll help shape and strengthen the reliability, scalability and observability of our cloud‑native platform. You’ll work across the business to improve how we build, deploy and monitor our systems, while playing a key role in incident response and continuous improvement.
You’ll report directly to our Head of DevOps & Infrastructure and will collaborate closely with engineers across Bumper to build a high‑performance, well‑monitored, developer‑friendly platform — and you’ll be a key voice in building a strong SRE and DevOps culture across the team.
This is a full-time role hybrid-role, based in one of our UK offices ( Sheffield or London – Hammersmith). Our ideal candidate would be able to work at least 3 days a week from one of these locations.
Day-to-day responsibilities:
Design, build and maintain secure, scalable cloud infrastructure across AWS and Azure
Manage and enhance our Kubernetes (EKS) platform to support reliable, modern applications
Develop and maintain Infrastructure as Code using Terraform and Helm
Improve and support CI/CD pipelines using Argo Workflows, ArgoCD and GitHub Actions
Lead and participate in incident response, including on‑call activities and major incident coordination
Drive high‑quality monitoring, alerting and observability across metrics, logs and traces
Conduct and support blameless post‑incident reviews, ensuring follow‑up actions are delivered
Define and implement SLIs/SLOs to improve service reliability and operational excellence
Collaborate with engineering teams to embed best practices and improve developer experience
Contribute to automation, tooling, and continuous improvements that reduce toil and increase platform resilience
What we are looking for in you…
We’re excited to welcome someone who shares our passion for building reliable, scalable, well‑engineered cloud systems You thrive in environments where operational thinking, curiosity, and continuous improvement are valued.
Proven experience in DevOps, SRE, or Platform Engineering roles
Strong hands‑on experience running Kubernetes in production
Experience with AWS and/or Azure cloud platforms
Solid experience with Terraform and IaC automation
Experience participating in or managing production incidents and on‑call
Strong grasp of monitoring, alerting, and observability principles
Ability to diagnose and fix complex distributed systems issues
Demonstrated use of GenAI tools (ChatGPT, GitHub Copilot, Claude) in engineering workflows
Excellent communication and calmness under pressure
A passion for automation and reducing toil
Nice to haves...
Experience with Grafana Cloud, IRM or other incident management tools
Familiarity with Argo Workflows / ArgoCD
Experience defining SLIs/SLOs at scale
Background in Platform Engineering
Experience improving or redesigning incident management processes
We’re an international team, and English is our shared working language You’ll collaborate frequently with colleagues in the UK, so confidence communicating in English is important for this role.
What you'll get from us...
Competitive Salary
Company bonus scheme
Private Healthcare and Medicash plan
We give 26 days holiday + bank holidays, plus volunteer days throughout the year (pro-rated)
Tax-saving Salary Sacrifice Pension with Aviva
Salary sacrifice Cycle to Work, Octopus Electric Vehicle, and Nursery fee schemes available!
For all your well-being and development needs, we give each colleague access to a benefits platform, with an allowance of £250 per year for wellbeing, and £150 per year for development
Our Bumper Flex policy for better work/life balance
Annual company-wide Bumper Retreat - a few days of fun, collaboration, and mingling(make sure your passport's in date!)
If and when the time comes, we will give 4 months paid leave to primary carers, and 1 month of paid leave to secondary carers
Perks are nice, but we know perks don’t make up the whole package of a great job. By joining our Bumper team, you'll have the opportunity to be an ambassador for our product & brand, and help us to continue on our winning streak!
Important: This position is not eligible for visa sponsorship. We can only consider candidates who already have the right to work in the UK.
We’re car people. We know cars.
But we’re also money people. We really know money.
It’s why we started Bumper. We saw a lot of good car dealerships held back by bad payments.
Losing time to manual reconciliations and outdated POS systems.
Managing multiple partners. And multiple logins.
Overpaying on transaction fees, year after year.
Ultimately, bad payments stop good dealerships making as much money as they should.
So we built a better one. Specifically for the automotive industry.
A complete, all-in-one solution that brings payments into the digital age.
Every kind of payment method embedded into existing workflows on one single platform.
Pay by Card. Pay by Bank. Pay Later with interest-free instalments. With Bumper, dealerships can offer consumers the highest standard in convenience, flexibility and security when it comes to payments.
And that’s not simply a “nice-to-have”. It’s a key driver in accelerating growth and maximising profit.
The numbers say it better than we can.
A 35% increase in invoice order value per customer.
50 minutes saved in processing per customer.
£24K saved in transaction costs every year.
Not to mention the fact that 89% of Bumper customers said they felt less stressed when given the choice to pay later with 0% finance.
And customers who drive away happy tend to drive back the same way they came. 90% of our customers say they would return to the same dealership if they offered Bumper.
So, is it time you did?
