Job Description

• Join us in shaping the future of the insurance industry, driven by innovation and a 150-year legacy of protecting people
• Work with experienced and skilled colleagues who support and inspire one another to achieve collective success
• Our competitive benefits package includes everything from financial literacy to health and wellness initiatives, designed with your well-being in mind

For over 150 years, we've never stopped finding better ways to protect Australians. As one of the nation’s leading life insurers, we’re driven by ambition and a sense of purpose. Our responsibility to our customers, partners, and the broader community is at the heart of everything we do. 

At TAL, we’re empowered to experiment, innovate, and create better products and services. Backed by Daiichi Life, one of the world’s largest insurers, we deliver financial security to millions of Australians through our care and expertise. Bring your curious mind and ambition to shape our industry and help us become the progressive, digitally enabled, leading insurer we aim to be. 

At TAL, reliability underpins the trust Australians place in us when it matters most. As our Site Reliability Engineering (SRE) Lead, you’ll play a critical role in ensuring our digital platforms are resilient, secure, and built to scale. By shaping reliability strategy across our CI/CD platforms and services, you’ll help teams safely deliver innovation at pace—so customers, partners, and colleagues can rely on TAL every day. This role is about creating stability through smart engineering, enabling faster change without compromise, and making reliability a shared responsibility across the organisation.

In this role you will:

• Define and lead enterprise-wide reliability strategy, balancing customer experience with delivery velocity
• Strengthen platform resilience by improving CI/CD performance, scalability, and deployment safety
• Reduce operational risk through observability, automation, and proactive resilience engineering
• Lead incident response and drive lasting improvements through blameless post-incident learning
• Embed governance and compliance into delivery pipelines to meet security and regulatory expectations
• Influence and mentor engineering teams to build a culture of reliability, ownership, and continuous improvement

Qualifications

• Strong experience leading reliability and CI/CD platforms at scale, with a focus on safe, fast, and dependable delivery
• Hands-on capability with modern CI/CD tooling and pipeline practices that support consistent, high‑quality releases
• A practical approach to deployment safety and resilience, using proven patterns to reduce risk and build confidence in change
• Deep understanding of observability and incident management, using data and learning to improve reliability over time
• Comfort working within regulated environments, embedding security and compliance into engineering practices by design
• The ability to influence, mentor, and collaborate, building shared ownership for reliability across teams and stakeholders

Additional Information

TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce. We’re proud to be:

• An Inclusive Employer – Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency from 2014 to 2025 and 2023 to 2026 Bronze Tier Status within the Australian Workplace Equality Index

• Diversity Champions – Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change

• Reconciliation Advocates – Read our Innovate Reconciliation Action Plan.

• We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals with disability/ies, people from culturally diverse backgrounds and the LGBTQ+ community.

• Need adjustments during the recruitment process? Let our team know by getting in touch with us here.—we’re here to support you.

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems. 

As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.

#LI-Hybrid 

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately