Banco Plata

SRE [Cards&Accounts]

Banco Plata  •  Onsite  •  2 days ago
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Job Description

Cards&Accounts

We are looking for a SRE for our Cards&Accounts team. The team works on the integration layer for Processing group to represent Cards, Accounts, POS loans, Cash loans, Installments, Subscriptions, Operation history for our clients and CRM team and provide triggers for operation notifications.

Challenges that await you:

  • Own and improve service reliability for the product team: design for HA/performance/scale, define SLIs/SLOs
  • Align with org standards, implement DevOps-driven updates: support processes (disaster recovery, new environments), templates, services, breaking changes, security fixes
  • Own release lifecycle: maintain charts, manage safe rollouts (blue/green/canary), ensure frequent, reliable releases, ensure valid scaling for services and optimize resources
  • Build and evolve GitLab CI/CD for build, test, security scans, and progressive delivery; speed up and harden pipelines
  • Maintain and improve end‑to‑end observability (monitoring, alerting, tracing)
  • Help with incidents: run RCAs, deliver fixes, and track reliability improvements to closure
  • Support team-level infrastructure requests like: migrations, connectivity schemas, 3rd‑party tools integration, load testing

What makes you a great fit:

  • 3+ years in SRE/DevOps or production engineering for web services
  • Understanding of the principles of multi-component system architecture and ability to apply them in practice (load balancing, ensuring fault tolerance etc.)
  • Cloud experience (preferably AWS)
  • Hands-on experience with Kubernetes, Helm
  • GitLab CI/CD expertise: pipelines, templates, secrets handling, containerization
  • Observability: Prometheus/VM and ELK, build useful dashboards and alerts, familiarity with RED/USE and Four Golden Signals
  • SLI/SLO thinking and error budgets, on-call, incident response, and running effective RCAs
  • Basic experience with databases, key-value stores, and Kafka; strong knowledge is a plus
  • Scripting skills: Bash/Python
  • B1 or higher English level for effective communication with an international team

Our ways of working:

  • Innovative Spirit: A commitment to creativity and groundbreaking solutions
  • Honest Feedback: valuing open, transparent communication
  • Supportive Team: a strong, collaborative community
  • Celebrating Achievements: recognizing our wins together
  • High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances

Our benefits:

  • Relocation support to one of our hubs — Cyprus, Georgia Spain, Serbia, or Kazakhstan — with assistance for the employee and their family
  • Flexible work from one of our offices or remote
  • Healthcare Coverage
  • Education Budget: Language lessons, professional training and certifications
  • Wellness Budget: Mental health and fitness activity reimbursements
  • Vacation policy: 20 days of annual leave and paid sick leave
Banco Plata

About Banco Plata

Banco Plata is the fastest-growing financial institution in Latin America and the largest private digital bank by customer volume. In just three years, we achieved a $5 billion valuation and reached 4 million active customers.

With over $2 billion raised in debt and equity, Plata—the U.S.-based holding company of Banco Plata—has surpassed $600 million in annualized revenue.

Banco Plata has built a fully integrated technology ecosystem, including a proprietary core banking system, CRM, and a customer-centric app designed to simplify the financial experience. This is powered by 800 in-house developers and more than 3,000 frontline customer service professionals.

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
Mexico City, MX
Year Founded
2023
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