Job Description

• Source new business volumes through various sales activities for SME Asset Team specializing in POS Loans (Merchant Acquiring) and POS buyout Finance
• End to End Sales (self-closure)
• Self-sourcing new loan applications
• Sourcing New clients
• Portfolio management
• Cross sell Insurance products

RELATIONSHIP MANAGEMENT

• Achieving direct Asset sales targets
• To ensure sales performance is exceeding asset targets as per KPIs set by Business.
• To maximize business penetration of Loans
• To work with business partners/channels, stakeholders across segments to identify business opportunities improve products and propositions and enhance pre and post sales experience for the customers.
• CRM Management
• Provide regular feedback to Product Managers on process / service-related issues.
• Meeting the service standards and turnaround time’s outline with SLA.
• To create sales referrals via CRM Opportunities
• Learning and Development
• Service Mandate
• Cross sell to existing customers

KNOWLEDGE, SKILLS, AND EXPERIENCE

• Business banking sales management skills
• UAE Demographic Knowledge
• Networking skills to engage with and work with internal and external stakeholders.
• Knowledge of Microsoft Office, CRM, and Bank Systems
• Experience of conducting Local area marketing events
• Strong communication and presentation skills
• Ability to delivery against stretched targets and timelines while undertaking multiple projects.
• Ability to travel within UAE.
• Ensure excellent quality of KYC is maintained on all clients including regular annual reviews of facilities/turnover and nature of transactions. Pending reviews to be completed on a priority basis.
• Conduct regular reviews for the smooth functioning of SLAs and operational standards. Initiate necessary amendments as and when required

• Thorough knowledge of products, services policies and processes of retail banking in Mashreq bank.
• The job holder will have to possess the following skills:
• Problem solving skills.
• Communication skills.
• Interpersonal skills.
• Ability to work under pressure.
• Computer literacy.
• The job holder should have completed his/her university graduates are better to have. They should have 2-3 years banking experience or experience in any other.