Job Description

Sr. Warehouse Operations Manager

Location: 5600 S Council Rd, OKC OK

Responsible for administration of company policies to warehouse personnel, monitoring and improving productivity, quality, maintaining cost control methods within position area of supervision and development of personnel reporting to this position. Helps to lead and control activities of company warehouse personnel and related functions through moderate direction of shift manager. Ensures shipping, receiving, storage, and distribution activities are performed in an efficient manner. Takes precautions to protect warehouse contents against loss and damage. Retains and reviews specific warehouse documents and reports to ensure established methods and procedures are followed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The individual must have the ability to perform the responsibilities listed below. The list is not all inclusive of duties that may be requested by the department head or a member of upper management but are intended for an understanding of the purpose of the position. It is the responsibility of everyone at AWG to provide ultimate customer service to our members to support their efforts in increasing same store sales and profits.

• Supervise warehouse employees in basic functions of housing products in the warehouse, selecting orders, and preparing for delivery to members in the most efficient manner.
• Ensure productive, timely and quality shipments and/or receiving of all products for member stores.
• Increase production and effectively utilize the work force to maximize efficiency and reduce warehouse operating expenses.
• Direct the placement of the work force responding to the changing needs during the shift.
• Hire, train, develop, recognize, and evaluate the performance of all employees on the shift.
• Provide an atmosphere of open and honest communications and a positive working environment.
• Enforce and educate concerning company safety, sanitation, security and standards of operation.
• Reduce safety risks and minimize exposure by working with team to insure all safety policies and practices are followed. Conduct audits, train employees, make inspections and observations, praise and acknowledge good safe practices, manage work related injuries to minimize loss and conduct complete accident investigations on all incidents.
• Administer disciplinary action per divisional policies and procedures.
• Oversee the resolution of employee complaints or grievances to facilitate a proper resolution.
• Conduct pre-shift meetings with team to communicate daily goals, member needs, safety issues and problem areas that need to be addressed.
• Communicate to the Warehouse Manager any problem areas, improvements, etc., regarding the warehouse center's operation.
• Ensure that state, federal and AWG safety, sanitation, and governmental policies, laws and regulations are maintained and adhered to.
• Work as a member of the AWG team so the total job responsibilities are met. Actions must always stress a sense of cooperation, integrity, tact and consideration with our members, associates and division management.

This position requires strong communication and computer skills with the ability to use and learn new technology. Management will be kept informed on planning, analysis, work performed and results. All records required by management must be complete, accurate and submitted on time.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. A reasonable accommodation may be considered according to the ADA if it would not impose an undue hardship on the operations of the business without significant difficulty or expense. Reasonable accommodation would permit a qualified employee the ability to perform all essential functions of the job within the safety and contractual guidelines of the position.

EDUCATION and/or EXPERIENCE: One to two years supervisory experience and/or experience working in a grocery warehouse environment; or equivalent combination of education and experience.

LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization.

MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS: Warehouse mobile equipment, valid driver's license.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee frequently is required to sit and taste or smell.
• The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the job duties, the employee is occasionally or frequently exposed to extreme cold in the coolers or freezer and works with and around a variety of warehouse mobile equipment. The noise level in the work environment is usually moderate to occasionally loud. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.
• This position's basic purpose is to use all available resources to assist the Warehouse to continuous growth and financial success.

Associated Wholesale Grocers, Inc. (AWG) is the nation’s largest cooperative food wholesaler to independently owned supermarkets, serving 1,100 member companies and more than 3,400 locations throughout 33 states from 9 wholesale divisions. Consolidated sales for AWG in 2024 exceeded $12.0 billion. In addition to its cooperative wholesale operations, the company also operates subsidiary companies that provide certain real estate and supermarket development services, and pharmaceutical products. For more information, visit AWGinc.com

Benefits:

• Medical, Dental, & Vision Insurance
• Health Savings Account
• Dependent Care Flexible Spending Account
• Paid Vacation, Holiday, and Sick Time
• 401(k) with 4% match along with 3 other contributions
• Tuition Reimbursement
• Basic & Supplemental Life and AD&D
• Employee Assistance Program
• Short-Term and Long-Term Disability
• Wellness Program
• Yearly Holiday Bonus