Job Description

Who is HSBC Innovation Banking?

HSBC Innovation Banking is the power behind the UK’s forward-thinkers, future-makers, and leap-takers, helping them ignite the bold ideas that reshape our world. We offer flexible banking solutions for start-ups, scale-ups, growth businesses, investors and those working towards IPO typically within the technology and life science sectors.

Whether it’s comprehensive banking, managing cashflow, plans for buyouts or Strategic Fund Solutions, we power ideas at every stage of their journey. From the first-time founders to the funds that back them, and everything in between. We're proud to accelerate growth for our clients, create meaningful connections and communities, and open a world of global opportunity for entrepreneurs and investors alike.

Here’s to never standing still. Come and join us!

The team you’ll work with:

HSBC Innovation Banking’s Strategic Fund Solutions (“SFS”) team manages key aspects of the bank’s relationships with Private Equity, Private Credit and Venture Capital clients. SFS optimises the client experience through dedicated relationship management and by delivering the breadth of HSBC’s capabilities to the sector, including banking, lending, treasury and foreign exchange.

Emerging Managers is a specialist coverage team within SFS, focused on building trusted banking relationships with the UK’s most exciting emerging and established venture capital firms. We’re seeking an SVP-level relationship banker to lead a portfolio of VC relationships while also managing and developing junior team members.

The value you’ll add:

• Own a portfolio with clear accountability for relationship strategy, revenue growth, and client experience across banking, lending, treasury and FX
• Lead end-to-end delivery by coordinating product, credit, operations and onboarding teams—removing friction and improving the client journey
• Drive origination and expansion through disciplined pipeline management, strategic account planning and effective prioritisation
• Set the standard on risk and controls, ensuring high-quality KYC, financial crime and compliance outcomes and proactive management of relationship risk
• Represent HINV externally through an active industry network and visible participation in relevant events and conferences
• Manage and develop junior colleagues, providing coaching, quality oversight and clear direction, and building a high-performing, collaborative coverage culture
• Deliver measurable client advocacy outcomes, including sustained improvement in client experience and NPS

What you can expect to be doing:

• Act as the Global Relationship Manager to develop and manage relationships with a portfolio of emerging and established Venture Capital clients
• Anticipate client needs and manage client concerns with internal operations and product groups as appropriate
• Support the Head of Emerging Managers to develop and execute against a business plan to improve client experience and drive business growth
• Significantly contribute to the acquisition of new clients and strategic account planning initiatives in conjunction with the Origination team and other key stakeholders
• Lead conversations with new prospective clients and support them through the full client lifecycle
• Think creatively and leverage the HSBC platform to develop solutions to client needs that go beyond basic banking and lending products
• Be responsible for managing relationship risk (e.g. compliance, KYC, financial crime) and ensuring compliance with risk policies
• Develop and maintain an external industry network, acting as an ambassador for SFS through attendance at relevant events and conferences
• Develop and maintain relationships with key internal stakeholders to drive collaboration across relevant business functions and other front-line teams
• Take a lead role in driving marketing, events and sponsorships activity and initiatives
• Identify and drive process improvements to optimise the client experience
• Line manage and develop junior colleagues within Coverage and the wider SFS team, including coaching, performance support and on-the-job development

Requirements:

• Proven relevant experience leading client relationships and delivering banking and lending solutions
• Good understanding of the fund and management company level needs of Venture capital firms and the broader industry
• Comprehensive understanding of financial and non-financial risks, with a strong track record of operating within risk policies and controls
• Excellent verbal, written and interpersonal communication skills, with the ability to influence senior stakeholders
• Passion for building relationships and delivering exceptional client experience

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via hsbc.recruitment@hsbc.com