Job Description

ABOUT LUCID GROUP  

We are a global healthcare communications agency with deep therapeutic expertise that traverses the asset lifecycle, delivering transformative outcomes for healthcare brands for over 20 years.

Our more than 500 highly trained professionals work with speed and agility to craft and execute breakthrough strategies that maximise performance and unlock a brand's full potential.

This position is aligned to one of our three capabilities:

• Commercial CommunicationsAccelerating a brand's trajectory with data-driven strategies and creativity that moves markets.

Our other capabilities include:

• Scientific and Medical Communications: Translating scientific insight into impactful strategies and compelling narratives that inspire change.
  

• Consulting: Specialised life-sciences consulting - empowering clients to optimise operating models, maximise asset potential and drive sustainable transformation.

The SVP, Group Account Director is the senior executive overseeing a portfolio of brands and driving long-term client, business, and strategic success. This role acts as a trusted advisor to senior client stakeholders, sets the strategic direction for complex portfolios, and ensures the agency delivers integrated, high-impact solutions that advance client and enterprise goals.

The SVP shapes growth strategy, protects financial performance, elevates strategic thinking across teams, and influences agency direction. This leader ensures the work is smart, connected, and aligned to client ambitions while stewarding multimillion-dollar relationships.

Responsibilities

Executive Strategic Leadership

• Set the strategic vision for a portfolio of brands, guiding long-term planning and integrated decision-making.

• Deliver senior counsel to VP/C-suite client partners on brand, business, and portfolio strategy.

• Provide direction and oversight for strategic narratives, positioning, and integrated program design.

• Lead enterprise-level opportunity identification, pitch strategy, and growth planning.

Client Partnership & Influence

• Serve as executive relationship owner, maintaining trusted partnerships with senior clients.

• Anticipate needs, shape business priorities, and drive alignment across complex stakeholder groups.

• Resolve escalated issues efficiently with clear, senior-level judgment.

• Ensure a unified client experience across creative, strategy, medical, and delivery teams.

Business Growth & Financial Stewardship

• Oversee an $8M+ portfolio and ensure strong topline, margin, and forecast performance.

• Establish and manage fiscal goals across brands; partner with finance to drive accuracy and rigor.

• Identify growth opportunities within existing businesses and guide pursuit strategy for new opportunities.

• Shape client investment strategies, staffing models, and operating structures that strengthen profitability.

Cross-Functional & Organizational Leadership

• Partner with senior leaders across functions to align on delivery, operating models, and capability development.

• Influence cross-vertical decisions, resource allocation, and enterprise planning.

• Serve as a senior voice in agency discussions, contributing to organizational strategy and priorities.

Operational Excellence

• Ensure operational systems, forecasting discipline, and delivery models support consistent, high-quality execution.

• Champion efficient ways of working, reducing friction and enabling scale across brands.

• Proactively identify and resolve structural issues affecting delivery, financials, or client satisfaction.

Talent Leadership

• Provide guidance and oversight to senior account leads on priority accounts.

• Set expectations and standards for performance, communication, and strategic quality.

• Model executive behaviors and support leadership readiness without deep people-management focus.

Core Expertise & Skills

• 12–15+ years in advertising, marketing, or healthcare communications.

• Deep experience leading large, complex portfolios within healthcare/pharma.

• Strong strategic, commercial, and communication acumen.

• Proven ability to influence senior stakeholders and operate at an enterprise level.

• Demonstrated financial leadership across multimillion-dollar books of business.

• Skilled at simplifying complexity and driving clarity across teams and clients.
  

WHAT DOES IT MEAN FOR US TO BE LUCID?

At Lucid Group, we transform lives. Always. We believe in providing a culture of authenticity where we can all be ourselves, make real connections, and enjoy the work that we do. Together.   

We empower our people to embark on a journey of growth and advancement by offering meaningful learning and development opportunities. 

Central to our ethos is our commitment to cultivating an environment that embraces and respects people of all backgrounds and identities, underpinned by a culture of conscious inclusion and support.   

The Lucid values are not just mere words; they are the culmination of our collective efforts. Co-created by our people for our people, these values serve as our guiding principles, ensuring that every decision we make positively impacts the lives of the clients, patients, healthcare professionals, and colleagues we serve.   

• Compassionately Human: We think about the human impact of our actions 

• Accountable Allies: We are the go-to strategic partners for our clients 

• Invent with Intent: We create meaningful solutions to solve real problems 

• Courageously Curious We challenge ourselves to think disruptively 

Equal Opportunity Employer: We are an Equal Opportunity Employer and welcome applications from all backgrounds, regardless of race, color, sex, age, pregnancy, marital status, religion, sexual orientation, gender identity, and/or expression or disability.   

We are dedicated to offering an inclusive and accommodating recruitment process. If you require any accommodations during the interview, please do not hesitate to contact us.