Job Description

How You Will Make an Impact:

Translates ambiguous, high-stakes business requirements and multi-dimensional user data into scalable design solutions, including architectural user flows and high-fidelity prototypes that resolve complex logic across the product ecosystem

Architects and governs the global design system, establishing the standards and documentation required to ensure visual and functional integrity across all current and future product modules

Strategizes and leads comprehensive user research and usability testing initiatives, synthesizing empirical evidence to pivot design direction and influence the broader product roadmap

Evaluates diverse data sets and identifiable factors to solve design challenges of broad scope, demonstrating expert judgment in selecting methodologies that best balance user needs with technical constraints

Navigates complex stakeholder environments by presenting high-level design visions and strategic prototypes to executive leadership while using advanced negotiation and persuasion skills to secure buy-in for initiatives of organizational significance

Serves as a primary liaison between Product Management and Engineering, ensuring technical feasibility while advocating for design intent through the entire development lifecycle

Champions accessibility and inclusive design standards globally, ensuring the platform remains industry-leading and usable for all customer segments

Acts with a high degree of autonomy, requiring minimal instruction on day-to-day work and demonstrating a seasoned professional mindset in managing new, high-complexity assignments

Networks with senior internal and external experts to stay ahead of industry trends and integrate best-in-class design thinking into the organization

Conducts all business in accordance with FinQuery policies and procedures

The Expertise You'll Bring:

Bachelor’s degree in a related field such as Graphic Design or Human-Computer Interaction (HCI)

Typically requires 3 to 7 years of related experience in a similar role

Expert ability to build, maintain, and scale global component libraries that ensure product-wide consistency

Mastery in organizing complex data and multi-step workflows into logical, intuitive structures

Capability to create sophisticated, interactive mockups that accurately simulate the final user experience for testing and executive review

Demonstrated experience planning and leading user interviews, usability testing, and field studies to uncover deep user needs

Proven skill in turning complex user data, heatmaps, and analytics into clear, actionable design solutions

Strong problem-solving judgment to select optimal methodologies based on user needs, time constraints, and technical limits

Excellent cross-functional collaboration skills to bridge technical and non-technical teams and ensure accurate design execution

Ability to navigate ambiguity and transform vague business ideas into concrete, functional design plans with minimal supervision

Effective project management skills with the ability to handle personal timelines and priorities across multiple high-priority initiatives

Aptitude for providing mentorship and guidance to elevate the work of junior team members