Job Description

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

POSITION SUMMARY

Responsible for international cross border import/export processes to meet US and International customs and security regulations and standards for the F5 Services RMA business. This position will act as the subject matter expert on F5 RMA Services international import/export compliance, responsible for identifying any areas of improvement to uphold legal compliance. Will work with logistics team members to manage brokers, freight forwarders and carriers to ensure efficient and legal movement of goods/materials across borders. This person will serve as primary point of contact for internal and external inquiries.

PRIMARY RESPONSIBILITIES:

• Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.
• Ensure compliance with all applicable company policies and US/International regulations through continuous audit and research, while managing the expeditious flow of international trade.
• Act as subject matter expert within F5 Services business on import/export international compliancy; providing import/export oversight for the services business, partnering with internal F5 business units to accomplish this task.
• Research international import/export regulations, immediately report risk findings to management, develop and implement process for resolving risk findings and tracking compliance.
• Ensure F5 manufacturing/logistics partners adhere to F5 compliance standards and specifications.
• Ensure proper documentation and procedures are maintained, ensure data integrity, drive continuous process improvement and lead-time reduction.
• Liaise with internal and external customers in support of international trade activities.
• Perform other related duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

• Thorough understanding of import regulations for Middle East, Latin American, Hong Kong, China and others.
• Experience with practical application of resolutions to problems and situations ordinarily encountered.
• 5+ years recent experience in Customs Brokerage / Logistics
• 5+ years experience working directly with customers.
• Demonstrated excellence in working cross-functionally and with internal and external customers, external consultants and service providers, and in meeting or exceeding business objectives.
• Experience managing Logistics Service Providers, working with international brokers and outside consultants in interpret international laws for implementation of appropriate processes and procedures.
• Experience in creating Operating Manuals and written procedures, developing concepts, techniques and standards at both a high level and a detailed level.
• Excellent verbal and written communication skills, ability to handle cross-cultural tactical issues, interact with upper management.
• Must have strong research and process development skills and be an analytical thinker strong with numbers.
• Intermediate user of Microsoft PowerPoint, Access and Excel.
• Clarify experience a plus.

QUALIFICATIONS: State minimum qualifications of education, experience, licenses or certifications.

• 5 + years experience exporting equipment, preferably high tech equipment
• Bachelor’s Degree preferably in Supply Chain, International Business, Finance or similar

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

Duties are performed in a normal office environment while sitting at a desk or computer table. Duties require the ability to utilize a computer, communicate over the telephone, and read printed material.

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The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

The annual base pay for this position is: $116,200.00 - $174,200.00

F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5’s differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change.

You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5’s benefits can be found at the following link: https://www.f5.com/company/careers/benefits. F5 reserves the right to change or terminate any benefit plan without notice.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.