Job Description

About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipments, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations, 27 countries, and on 5 continents. Are you ready to take off on your next career with us?

Job Summary

The Sr Time and Attendance System Administrator maintain the timekeeping system, including pay rules,

accrual policies, scheduling support, supporting IT with integrations with payroll, HRIS, time clock

hardware and user security. The administrator works closely with HR, Payroll, IT, and operational

managers to ensure the system accurately reflects company policy, labor law, union agreements, and

gives users reliable, easy-to-use tools. This role plays a critical role in ensuring the integrity and accuracy

of employee timekeeping records while supporting operational efficiency and payroll accuracy. This

position serves as both a technical resource and a key operational partner in the organization’s workforce

management processes.

Responsibilities

• Configure and maintain the time and attendance system (e.g., UKG Pro/Dimensions, Kronos

Workforce Central, ADP, Workday Time Tracking, Dayforce), including pay rules, work rules, overtime

and premium rules, accrual profiles, holidays, schedules, and shift patterns. Ensure system

functionality, troubleshooting issues, and identify opportunities for enhancements. Provide training to

employees and stakeholders to support effective system utilization.

• Ensure compliance with federal, state, and local labor laws related to timekeeping and attendance.

Translate company policies and collective bargaining agreements into accurate system rules. Regularly

review practices and policies for alignment with regulatory requirements and promptly address any

discrepancies or violations. Test that rules and calculations produce correct results.

• Manage user accounts, role-based security, access profiles, and approval workflows, and conduct

periodic access reviews.

• Support IT team in the planning, testing, and implementing system upgrades, patches, new modules,

and vendor releases, including regression testing and change documentation. Provide second-level

support for timekeeping issues escalated by users, payroll, compensation, HRIS and manage vendor

support tickets when needed. Monitor system performance and data integrity. Run audits to identify

configuration errors, calculation discrepancies, or process gaps. Work with IT team to resolve.

• Support maintenance of system documentation, including configuration records, process maps,

standard operating procedures and user guides. Lead or support projects such as new site rollouts,

acquisitions, policy changes, and system implementation or migrations.

• Support compliance with Wage and hour laws, internal controls, and assist with internal and external

audits.

Minimum Requirements

• Minimum of 5 years of experience in administering an enterprise time and attendance or workforce management system.
• Hands on experience configuring pay rules, accruals, schedules, and security profiles.
• Understanding of payroll processes and how time data flows into payroll
• Working knowledge of federal, state, and local labor laws related to timekeeping and attendance practices (e.g FLSA, state overtime and break rules)
• Strong written and verbal communication skills, with the ability to effectively interact across all levels of the organization
• Demonstrated ability to manage and lead projects, including prioritization and execution of multiple initiatives
• Strong organizational skills with a high level of attention to detail and accuracy
• Sound judgment and problem-solving capabilities, with the ability to make informed decisions in a fast-paced environment
• Proficiency in Microsoft Office Suite, including advanced Excel skills (e.g., pivot tables, VLOOKUPs) with experience working with large data sets.
• Experience with SQL, report writers, or reporting tools (e.g. Crystal Reports, Power BI)
• Experience with timekeeping systems, payroll platforms, and HRIS applications (UKG, Kronos, Ultimate, ADP, SAP SuccessFactors)

High School Diploma Required

Preferred Skills

• Bachelor’s degree in human resources, Business Administration, or a related field preferred. A combination of education and relevant work experience considered in lieu of degree.
• Vendor certification preferred • FPC or CPP desired

Physical Requirements/Working Conditions

This role requires the ability to remain in a stationary position for extended periods, operate a computer and office equipment, communicate effectively, and occasionally move items up to 20 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Perks & Benefits

• Want your pay in advance? Access your pay when you need it through DailyPay app!
• Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
• Need quality medical care? Multiple options for both full and part-time employees!
• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
• Want to invest in your future? 401k program offered!
• Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!