Job Description

🎯 Key Responsibilities

Test Strategy & Leadership

• Define and own the enterprise testing strategy for SAP S/4HANA programs and related digital initiatives.

• Lead Regression and Smoke Automation test cycles with clear entry/exit criteria, defect governance, and reporting cadences.

• Build and mentor a high-performing QA team.

• Guide functional teams on process standards related to SIT and UAT testing

Tricentis Ecosystem Ownership

• Tricentis Tosca: Knowledge on both Desktop and cloud environments is required. Design and maintain modular, reusable test automation frameworks; lead model-based testing for SAP, web, and API layers.

• Tricentis qTest: Administer test management, integrate with Jira and drive process-based OSD/test case mapping.

• Tricentis Live Compare: Perform SAP change impact analysis to optimize regression scope and de-risk transports.

• Tricentis OSV (One Shot Validation): Drive validation accelerators for SAP releases and patch cycles.

• Evaluate and recommend enhancements across the Tricentis stack; stay current with roadmap updates and new modules.

SAP Testing Expertise (Mandatory)

• Deep, hands-on testing experience across SAP S/4HANA core modules — SD, MM, FI/CO, PP, WM/EWM — and Fiori apps.

• Strong understanding of SAP integrations CPI, IDoc, EDI, BAPI/RFC, OData APIs, and downstream systems (Salesforce, Snowflake, third-party WMS/TMS).

• Familiarity with SAP Solution Manager, Signavio, or equivalent for process documentation and test alignment.

Process, Documentation & Audit Readiness

• Ensure BRD-to-test-script traceability, and maintain audit-ready evidence.

• Partner with auditors on test coverage responses (e.g., EDI vs SFDC), evidence mapping, and management attestations.

• Drive continuous improvement aligned to industry standards, not legacy structures.

Cross-Functional Coordination

• Act as the single point of contact between IT, business functional teams.

• Coordinate with EMEA, APAC, and Americas stakeholders to align on test scope, schedules, and sign-offs.

• Communicate process changes, action items, and status updates through clear, business-friendly emails, Teams messages, and executive readouts.

Automation & Innovation

• Identify opportunities to integrate AI/LLM-based testing accelerators (e.g., Azure OpenAI for test data generation, defect triage, or test case authoring).

• Collaborate with RPA teams (UiPath, Power Automate) to extend automation beyond QA into business process automation where applicable.

✅ Required Qualifications

Experience

• 10+ years in software quality assurance, with 5+ years in a lead role

• Mandatory hands-on SAP testing experience, including at least one full S/4HANA implementation or migration cycle.

• Hands-on experience across the full Tricentis suite Tosca (on-premise, cloud), qTest, LiveCompare, OSV (must-have).

• Strong background in audit/compliance-driven environments (SOX, ITGC, or equivalent regulatory frameworks).

Technical Skills

• Deep understanding of SAP S/4HANA modules (SD, MM, FI/CO, PP, WM/EWM) and integration patterns (CPI, IDoc, EDI, APIs).

• Proficiency in Jira, Confluence, DevOps, and CI/CD pipelines.

• Working knowledge of API testing, performance testing, and ETL/data validation

• Familiarity with scripting (Python, PowerShell) for automation utilities.

• Exposure to AI/LLM-driven QA tooling is a strong plus.

Soft Skills

• Exceptional written and verbal communication — able to translate technical concepts for executive and business audiences.

• Strong team coordination and stakeholder management across geographies.

• Highly detail-oriented and analytical, with a bias for traceability, governance, and data-driven decisions.

• Comfortable navigating ambiguity, pushing back constructively, and driving alignment to industry best practices.

At Zensar, we’re “experience-led everything” We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus

Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.

We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.