EXL

Sr. Technology Solutions Consultant

EXL  •  Mexico (Hybrid)  •  6 hours ago
Apply
Save Job
Mark Applied Mark Interviewed Mark Offered
Hide Job Report Job
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Key Responsibilities

Business Engagement & Stakeholder Management

  • Lead workshops, interviews, and working sessions with business and IT stakeholders
  • Act as the primary interface between business users and delivery teams
  • Drive alignment across functions on KPIs, terminology, and reporting needs

KPI Standardization & Sales Funnel Definition

  • Define and standardize Sales Funnel KPIs and business concepts
  • Resolve inconsistencies in KPI definitions across teams
  • Establish a single version of truth for key business metrics

Report Rationalization & Decision Making

  • Analyze existing reporting landscape (Power BI, Excel, email, portals)
  • Drive decisions on report rationalization (keep, consolidate, retire, create)
  • Ensure outcomes are decision‑grade (finalized), not advisory

Data Governance & Ownership

  • Define data ownership and stewardship roles
  • Establish governance structure, decision forums, and escalation mechanisms
  • Collaborate with data teams to align business definitions with data architecture

Cross-Functional Alignment with Data & Technology Teams

  • Work closely with Data Architects and Data Engineers to:
    • Identify golden data sources
    • Validate data flows and dependencies
  • Ensure business requirements are accurately translated into data and reporting solutions

Roadmap & Value Realization

  • Contribute to defining Phase 2+ roadmap (data ingestion, reporting, analytics)
  • Identify and prioritize predictive analytics use cases
  • Support adoption of self-service analytics and AI-driven insights

Required Skills & Experience

Functional & Consulting Skills

  • Strong understanding of:
    • Sales operations / sales funnel concepts
    • KPI frameworks and reporting structures
  • Experience in data transformation, reporting modernization, or BI programs
  • Proven ability to drive stakeholder alignment and decision-making

Technical Awareness (Non-Hands-on)

  • Familiarity with:
    • Data platforms (e.g., Databricks, cloud data lakes)
    • BI tools (Power BI, Tableau, Excel)
    • Structured and semi‑structured data environments
  • Ability to bridge business requirements and data architecture

Soft Skills

  • Excellent communication and presentation skills
  • Strong facilitation and negotiation capability
  • Ability to manage complex, ambiguous environments
  • Experience working in cross-cultural, global teams

Work Model

  • Hybrid role based in New Mexico
    • Regular onsite presence for workshops and stakeholder engagement
    • Remote work flexibility for documentation and coordination
  • Must align with Mexico business hours for stakeholder interactions
  • Collaboration with offshore teams (India) is required

Preferred Experience

  • Experience in automotive, sales operations, or dealership ecosystems
  • Prior involvement in:
    • Data governance initiatives
    • Report rationalization or BI transformation programs
  • Exposure to AI/analytics use cases (predictive, NLP-based Q&A) is a plus


Manage project level solution delivery
Lead solution design discussion along with business, solution architects, info sec etc.
Implementation of Cloud Solutions.
Business Engagement
Project management & BAU delivery.
Cloud Cost & Usage monitoring
Ensure solutions are EXL complaint
Single point of contact between the business and technology
Documentation of SOPs and support documents.
Bachelor Degree 6 - 8+ years


EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com
EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers.
EXL

About EXL

Choosing a digital partner is about more than capabilities — it’s about collaboration and character.

Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.

At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.

Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.

Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.

We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.

At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.

For more information, visit www.exlservice.com.

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
New York, NY
Year Founded
Unknown
Website
exlservice.com
Social Media