Job Description

Here at Malwarebytes, we believe that when you’re free from threats, you’re free to thrive. It all started in 2008 with one person who needed help with a malware infection, and a community coming together to find solutions. In that moment in time a product was born for all people, with a mission to rid the world of malware. Our product has since grown and evolved, from removing malware, to protecting devices, to ever-changing prevention.

About Malwarebytes Inc.

Malwarebytes began after our founder, Marcin Kleczynski, accidentally infected his parents’ computer while downloading a video game as a teenager. At the time, there was no product that could fully solve the problem, so he set out to build one. That early experience shaped our mission: to create protection that works when people need it most.
Since then, the digital threat landscape has only grown more complex. Attackers are faster, stealthier, and more sophisticated, while traditional solutions often overwhelm people with complicated tools and settings. At Malwarebytes, we believe protection should be both powerful and refreshingly simple because if security feels too hard to use, people will not use it. That is why our aspiration is always to stay one step ahead: cutting through the noise, stopping threats others miss, and delivering peace of mind in an unpredictable digital world.

Malwarebytes/ThreatDown is looking for..

Malwarebytes’Marketing and Customer Value teamprovidesengaging and impactful experiences for our customers. We focus on generating sustained growth through innovative and purpose-driven marketing programs. We are seekingaSeniorTechnicalMarketing OperationsManagerwho will bring a customer-first approach to our team.This high-visibility individual willwork alongside multiple teams, such as Marketing, Ecom, Product, Analytics, Data Engineering, and various stakeholders, to support Email andMobile Pushcommunications by building marketing and product communications.

What You Will Do:

• Build and deploy campaignsand journeysusingIterable(experience with Responsys, Braze, ExactTargetorsimilar tools welcome)

• Demonstrated advancedproficiencyinleveragingAI tools and automation to design, execute, andoptimizemarketing campaigns.

• Work in lockstep with Customer Marketing and Product Marketing to plan and execute messaging strategies across email, in-app, and other channels.

• Collaborate with business stakeholders (e.g., Marketing, Product, Analytics) to gather and translate technical specifications into campaigns and automation requirements

• Work with data engineers to help design, implement, andmaintainsystem integrations betweenIterableand upstream systems(e.g.,HighTouch, Snowflake, eCommerce platforms, datalakes).

• Develop and support data pipelines (batch and real-time) to ensuretimelyandaccuratedelivery of audience, events, and transactional data intoIterable

• Own andoptimizeAPI-based integrations usingIterable’sREST API and event/webhook framework.

• Implement robust data mapping and transformation logic to align source data structures withIterable’suser profiles, custom events, and catalog data models.

• Create and manage workflow automation and trigger logic for event-based campaigns (e.g., abandon cart, lifecycle messaging).

• Collaborate with cross-functional teams (Marketing, Data Engineering, Analytics, DevOps) to ensure campaign readiness and data accuracy.

Skills You'll Need to Have:

• 5+ years of experience integrating and supporting enterprise email/SMS platforms such asIterable, Salesforce Marketing Cloud, Adobe Campaign, or similar

• Strongproficiencyin building and managing API-driven workflows, including RESTful service integration and webhook/event handling.

• 5+ years of experience in SQL and working with relational databases or data warehouses (e.g., Snowflake, Redshift,BigQuery)

• Extensiveexperiencewith email or in-product lifecycle marketing campaigns

• Experience in designing andmaintainingdata pipelines for syncing customer profiles, events, and catalog data into messaging platforms.

• Strong understanding of data mapping, schema validation, and identity resolution in omnichannel marketing contexts.

• Solid grasp of email/SMS deliverability principles, consent management, and compliance (e.g., CAN-SPAM, GDPR, CCPA).

• Excellent communication and stakeholder management skills for gathering requirements and coordinating across Marketing, Data Engineering, and Analytics teams.

• BA/BSinmarketing or related fieldpreferred

This position will report to theDirector ofMarketing Operationsandmay require up to20% travel. 

Perks & Benefit:

• Comprehensive medical, dental, and vision insurance coverage

• Employee Referral Bonus Program 

• Wellness programs  

• 401k and employer matching for (US Employees)

• Comprehensive Time Off policy

• An opportunity to do something great for yourself and the world!

(Benefits and Perks subject to change by country/region)

Legal Language:

(US Employees Only)

Applicants have rights under the Federal Employment Laws:

• Employee Polygraph Protection Act

• Know Your Rights: Discrimination is Illegal

• Family and Medical Leave Act (FMLA)

This is to affirm our policy of providing equal employment opportunities to all employees and applicants for employment in accordance with all applicable laws and regulations.

Our company will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status regarding public assistance. We will ensure that all our employment practices are free of discrimination. Such employment practices include, but are not limited to, the following: hiring, upgrading, demotion, transfer, recruitment or recruitment advertising, selection, layoff, disciplinary action, termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship. We will provide reasonable accommodation to applicants and employees with disabilities whenever possible.