Software installation & upgrade Performance monitoring User Management Device configuration and control Networking - TCP/IP Management Disk management Work Management Security and user authority administration PTF installation and management LPAR management Hardware troubleshooting Problem determination and solution Auditing BRMS Management Client Access installation and maintenance Documentation & Ticket Handling Sound knowledge on AS/400 Operations & Sys. Admin User profiles management Disk management Work management PTF management Security management BRMS services Excellent communication and conversation skills (Verbal & Written) Good documentation skills Good working knowledge in MS OFFICE Should have a good customer handling skills Able to handle unforeseen situations High level of acceptance Can drive HCL’s value and its methodology Should be worked on Production systems Working Knowledge on Remedy or any other ticketing tools Should be familiar with ITIL processes
Software installation & upgrade Performance monitoring User Management Device configuration and control Networking - TCP/IP Management Disk management Work Management Security and user authority administration PTF installation and management LPAR management Hardware troubleshooting Problem determination and solution Auditing BRMS Management Client Access installation and maintenance Documentation & Ticket Handling Sound knowledge on AS/400 Operations & Sys. Admin User profiles management Disk management Work management PTF management Security management BRMS services Excellent communication and conversation skills (Verbal & Written) Good documentation skills Good working knowledge in MS OFFICE Should have a good customer handling skills Able to handle unforeseen situations High level of acceptance Can drive HCL’s value and its methodology Should be worked on Production systems Working Knowledge on Remedy or any other ticketing tools Should be familiar with ITIL processes
Software installation & upgrade Performance monitoring User Management Device configuration and control Networking - TCP/IP Management Disk management Work Management Security and user authority administration PTF installation and management LPAR management Hardware troubleshooting Problem determination and solution Auditing BRMS Management Client Access installation and maintenance Documentation & Ticket Handling Sound knowledge on AS/400 Operations & Sys. Admin User profiles management Disk management Work management PTF management Security management BRMS services Excellent communication and conversation skills (Verbal & Written) Good documentation skills Good working knowledge in MS OFFICE Should have a good customer handling skills Able to handle unforeseen situations High level of acceptance Can drive HCL’s value and its methodology Should be worked on Production systems Working Knowledge on Remedy or any other ticketing tools Should be familiar with ITIL processes
Software installation & upgrade Performance monitoring User Management Device configuration and control Networking - TCP/IP Management Disk management Work Management Security and user authority administration PTF installation and management LPAR management Hardware troubleshooting Problem determination and solution Auditing BRMS Management Client Access installation and maintenance Documentation & Ticket Handling Sound knowledge on AS/400 Operations & Sys. Admin User profiles management Disk management Work management PTF management Security management BRMS services Excellent communication and conversation skills (Verbal & Written) Good documentation skills Good working knowledge in MS OFFICE Should have a good customer handling skills Able to handle unforeseen situations High level of acceptance Can drive HCL’s value and its methodology Should be worked on Production systems Working Knowledge on Remedy or any other ticketing tools Should be familiar with ITIL processes
HCLTech is a global technology company, home to more than 226,600 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2025 totaled $14.2 billion. To learn how we can supercharge progress for you, visit hcltech.com.
