Job Description

Job Summary

We are seeking an experienced Software Deployment, Intune & Power Platform Administrator to manage enterprise endpoint services, application deployment, device lifecycle management, Power Platform administration, and governance activities. The role will ensure a secure, compliant, and efficient end-user computing environment through Microsoft Intune, software deployment services, and Power Platform administration.

Key Responsibilities

1. Software Deployment & Application Management
2. Package, test, deploy, and maintain enterprise applications using approved packaging and deployment processes.
3. Manage software distribution, version control, upgrades, rollback coordination, and retirement activities.
4. Coordinate with application owners for deployment planning, pilot validation, and post-deployment issue resolution.
5. Support software lifecycle management, license compliance inputs, and deployment reporting.
6. Troubleshoot application deployment failures, installation errors, dependency issues, and user-impacting software issues.
7. Maintain deployment documentation, SOPs, runbooks, and knowledge articles.

Skill Requirements

Preferred Qualifications & Certifications

Bachelor’s degree in Engineering, Computer Science, Management Information Systems, or related field.

Microsoft Certified: Endpoint Administrator Associate or Microsoft Intune certification.

Microsoft Power Platform Fundamentals (PL-900) or Power Platform administrator-related certification.

Microsoft Azure Administrator Associate certification is preferred.

ITIL Foundation certification is preferred.

Experience supporting enterprise-scale endpoint management and digital workplace operations.

Good-to-Have Skills

PatchMyPC, Quest KACE, Nexthink, MECM/SCCM, Entra ID, and endpoint analytics tools.

Power Automate and Power Apps operational support experience.

Experience with compliance dashboards, deployment reporting, and service review metrics.

Experience in global managed services or 24x7 enterprise support environments.

Other Requirements

Key Deliverables / Expected Outcomes

1. Successful software deployment, upgrade, and lifecycle management.
2. Stable and compliant endpoint environment managed through Intune.
3. Governed and secure Power Platform environment with controlled DLP policies.
4. Timely incident resolution and service request fulfillment.
5. Accurate operational reporting and documentation.
6. Improved endpoint compliance, reduced deployment failures, and better operational visibility.
7. Continuous improvement through automation and process optimization.
8. Provide 24x7 operational support, monitoring, incident management, and troubleshooting to ensure service availability and business continuity
9. Participate in shift-based support, on-call rotations, and major incident management activities to meet SLA commitments.