If you’re passionate about technology and driven by simplifying complex business problems to turn them into functional solutions, our Workflow, IDP and RPA team is looking for top talent to join our team. This team is accountable for delivering operational support for Canada Life’s global roll out of all things workflow, IDP and RPA based solutions to help with our day to day operations, focusing on efficiency, quality, and client experience.

As a Senior Technical Lead, you will apply your expertise and drive by providing development and operational/support services. You will work collaboratively closely with business leaders, senior architects, senior infrastructure engineers, and senior business/systems analysts to design, develop, deploy solutions at regular intervals, then focus on day-to-day operations. If you thrive in a fast-paced, ideas-led environment, you’re in the right place.

What you will do:

• Ensures highest quality solutions using code reviews, technical and performance testing, including providing feedback during code review meetings with Software Developers
• Provide design direction and driving collaboration through organizing the team and aligning them to the solution
• You will be also a senior leader on the team who will be the manager for top talent onshore team focused on building against specific projects
• Delivery solutions by developing against stories around Workflow, IDP or RPA based initiatives throughout the company
• Provides recommendations for enhancements/changes that may involve custom design, optional and third-party products to improve the efficiency and effectiveness of SAP systems
• Provides feedback/input to leadership on performance, development, resource assignments, etc. on the team
• Leads and provides production support, application monitoring, and tuning for applications
• Supports the technical troubleshooting and incident management to resolve complex problems
• Resolves client issues as they arise in collaboration with other teams
• Ensures solutions are enhanced, secured, and upgraded to evolve the roadmap

What you will bring:

• Post-secondary degree/diploma in business or computer science or an equivalent combination of training and experience
• Minimum of 5 years as an engineer/developer or high-level practitioner.
• Experience with low code platforms such as Appian and experience in delivering applications from end to end
• Experience with logical data modelling
• Proven technical leader with a good blend of technical focus and execution as well as providing leadership to the onshore team you will be managing
• Plan and organize software development work, and coordinate work for other team members
• Experience in developing and maintaining integrations between SAP systems and various third-party and legacy systems.
• Proven IS and system operations expertise.
• Experience coaching and mentoring software developers on requirements analysis, design patterns, development best practices, methods, processes, tools, and approaches.
• Ability to drill down into technical issues and solve complex and detailed problems.
• Strong communication skills with technology and business teams building collaborative relationships across department and business units, including ability to communicate, verbally and in writing, complex concepts to a non-technical audience.
• Strong analytical and excellent problem-solving abilities.
• Previous experience in financial services or working in a highly regulated environment is desirable.
• Agile delivery experience
• Working knowledge of Jira, Confluence and Gitlab an asset.
• Previous experience with ServiceNow
• Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website. The cost of submitting these checks will be covered by Canada Life.