Job Description

W e’relooking for aSr.Technical Leadto join ourBusiness Insights and Analyticsteam at MBPS. In this role, you are expected tocollaborate closelyto the business and project teamsin order totransform data into insights,torecommendappropriate visualizationsand reporting solutions,andtobuild a high-performing team ofdata analytics professionals.

Operational Excellence

• Work closely withstakeholders andproject team tounderstand andrecommendBI solutions, including architecture

• Define the structure, roles, and responsibilities of each project team member

• Monitor and lead the solutioning team to ensuretimelycompletion of deliverables, as well asidentifytasks to beallocatedon a sprint

• Collaboratewith COEs and cross-functional teams, including business analysts, developers, and stakeholders, to understand report requirements

Data & BI Solutions

• Gather data from various sources including databases, spreadsheets, logs, and external datasets.

• Develop andmaintaindata pipelines, automations, andvariousreporting solutions including but not limited to Power Platforms

• Convert raw data into a format suitable for analysis through data cleansing, normalization,transformation,and modeling

• Manage BI platforms including system updates, troubleshooting, and performance optimization

• Develop apps and automated workflowsas part of a reporting solution

• Developreports and dashboardstopresent data in a visually understandable manner andtoprovideactionable insights

Governance & Strategy

• Track and report key performance indicators (KPIs) to measure business success

• Mentor, train, andprovidetechnical guidance on dashboarding / business intelligence requirements

• Conduct code reviews, scripts analysis and optimization, as well astestingofreporting automationsorbusiness intelligence solutions

• Conduct team performance reviews and knowledge check-ins

• Create project estimates and business solutioning proposals

• Enforce data quality and consistency by implementing business standards and audit checks

• Consistent review ofexistingprocessesanddocumentation

• Create and executebusiness processimprovements

• Stay updated on business intelligence trends and incorporate design and development best practices

• Research and development of process and technical improvements forexisting solutions and emerging technologies

• Participate in new hire selection process

Decision Authority

• Providesprofessional advice – takes a lead role of process or program execution
  Is accountable for own work and contributes to setting standards throughexpertisein own job discipline thatimpactothers’ deliverables

• Work is guided by cascaded policies or business plans

• May lead medium tolarge sizeprojects or work streams with moderate resource requirements, risk and/or complexity with multiple teamsrepresentingdifferent interests

Qualifications:

• Education: Bachelor's Degree holders are welcome to apply

• Experience: At leastsevenyearsofextensiveexperience in PowerPlatforms(especially Power BI, Power Apps, and Power Automate)and other Business Intelligence tools, big data, and Azure platforms

• Hybrid Work Arrangement: Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation)

• Shift Schedule (mid/night) Amenability to work on the assigned schedule (dependent on business need)

Minimum Skills to Hire/Must Haves:

• Demonstrateexpertiseofreports and dashboard developmentusing Power Platforms

• Experience withQlikview, SQL, Data Lakeis a plus

• Familiarity with Python or R for data manipulation and analysis is a plus

• Knowledge of machine learning concepts

• Knowledge of ETL processes to manipulate and manage data

• Familiarity withreporting tools to generate reports and compelling visualizations for stakeholders

• Ability toidentifyand resolve issues,and recommendbestvisualizations andreporting solutionsbased on reporting requirements

• Ability to coach and provideconsultation sessionswithsubordinates, project teams,and stakeholders

• Ability to train and conduct performance reviews

• Planning and organizational skills, including ability to prepare schedules and communicate status of overall development effort

• Strong analytical thinking and problem-solving skills

• Strongcommunicationand interpersonal skills

• Power Platform Fundamentals (PL-900) Certified

• Power BI Data Analyst Associate (PL-300)Certified

• Power Platform Developer Associate(PL-400) is a plus

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see

This job description is not a comprehensive listing of all job duties required for this role. We reserve the right to change these duties or assign additional duties at any time with or without notice.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com

Working Arrangement

Hybrid