Job Description

Key Responsibilities

Business Analyst Responsibilities

• Collaborate with Digital Product Owner and stakeholders to gather, analyze, and document business and technical requirements for customer-facing web initiatives.
• Translate business needs into detailed user stories, acceptance criteria, process flows, and functional requirements.
• Manage and maintain the Azure DevOps (ADO) backlog, ensuring alignment with business priorities and customer experience objectives.
• Lead business-side User Acceptance Testing (UAT), including test planning, execution oversight, defect tracking, and stakeholder signoff.
• Prepare milestone updates and sprint summaries for business and technical stakeholders.
• Coordinate with business users for testing, feedback loops, and change management to ensure smooth rollout of features.

Scrum Master Responsibilities

• Facilitate core Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Act as a servant leader to the team—identifying and removing blockers to maintain delivery momentum.
• Monitor sprint health, team velocity, and workflow; proactively identify areas for improvement.
• Champion Agile best practices and foster a high-performing, collaborative team environment.
• Support the Digital Product Owner in sprint goal definition and stakeholder alignment.
• Champion Agile best practices and promote a culture of accountability, transparency, and continuous delivery.

Qualifications

Required Qualifications

• 5–8+ years of experience as a Business Analyst, Technical Business Analyst, or Product-focused Business Analyst supporting customer-facing websites and digital experience platforms.
• Strong Adobe Experience Manager (AEM) experience, including content authoring, page management, templates, components, workflows, and publishing processes.
• Familiarity with UX best practices, SEO fundamentals, QA/testing processes, and digital analytics.
• Strong understanding of Agile/Scrum methodologies and experience supporting Agile delivery teams.
• Proficiency with Azure DevOps (ADO) or similar tools for backlog and sprint management.
• Demonstrated ability to write user stories, define acceptance criteria, and support UAT activities.
• Excellent communication, facilitation, and stakeholder management skills.

Preferred Qualifications

• Experience with additional Adobe Experience Cloud products such as Adobe Customer Journey Analytics, Adobe Launch, Adobe Target, or Adobe Analytics.
• Agile certification (CSM, PSM, or equivalent).