Job Description

Join Starkey as a Sr Systems Verification Engineer and help ensure hearing aids, software, and accessories deliver reliable performance for patients and clinicians. You’ll design and improve verification tests, investigate technical issues, and advance test automation while partnering with teams across engineering, clinical research, quality, and manufacturing.

Starkey is a world leader in the manufacturing and distribution of advanced hearing technologies. We are in the business of connecting people and changing lives. Our teams come to work each day focused on ensuring people everywhere have the products and services they need to hear better and live better.

Founded in 1967 by Bill Austin, Starkey is known for our cutting-edge hearing health innovations, industry-leading research and development, and not being afraid to push the edge of what’s possible.

We are headquartered in Eden Prairie, Minnesota, have over 5,000 employees in 29 facilities across the globe, and do business in more than 100 markets worldwide.

Watch this video to see more of what sets Starkey apart: https://youtu.be/9cUYwTlCepg-si=wkovx8_R_iINfrc6

JOB SUMMARY DESCRIPTION / PRIMARY PURPOSE OF JOB

This position will contribute in defining, documenting, performing, and analyzing verification tests for hearing aids, accessories, manufacturing software, fitting software, mobile applications, programmers, their components, and sub-systems. Responsible for problem solving and issue resolution along with supporting other engineering design teams. Must possess technical expertise, effective communication skills, creativity, and internal drive to lead the verification of the Starkey System that is recognized as best-in-class in the hearing aid industry. Responsibilities may include the automation of product system verification tests which require additional software engineering capabilities and experience. Must have the ability to work both independently and in a group environment. Primarily responsible for interacting with new product development groups; however, may also be responsible for supporting continuation engineering and technology development, as needed.

JOB RESPONSIBILITIES/RESULTS

• Define, document, and continuously improve the system (and/or sub-system) verification tests
• Collaborate with systems design and verification engineers to define test procedures in existing tools
• Document and conduct peer review of test procedures to comply with System Requirements assigned for verification
• Document and conduct peer review of test procedures to ensure coverage of defined use cases
• Continuously improve existing test procedures to address previously identified test gaps as captured during test execution in JIRA and lessons learned on a program basis
• Maintain traceability from test procedures to system (and/or sub-system) requirements
• Perform and analyze system (and/or sub-system) verification tests
• Conduct system verification tests as assigned following the defined test procedures
• Document the configuration under test and the test results within existing tools
• Analyze the test results to ensure complete verification of the system requirements
• Conduct a peer review of the test results, if needed, and drive to resolution of the action items
• Prepare and present a test report or presentation for cross-functional department review when requested with support from a Sr. Systems Verification Engineer
• Automate and continuously improve product system verification testing.
• Contribute to the development of software and user guides to automate commonly run product system verification testing and generate automated test reports using ANSI, IEC, and Nordic standards for reference.
• Write, verify, validate, release, and control the automated tests according to department procedures
• Perform, measure and document Gage R&R on all automated tests
• Develop, document, and release any product system test stations or fixtures needed by the automated test procedures.
• Train and support department staff on automated test procedures, software, and related hardware.
• Troubleshoot and resolve any technical performance issues with the automated test procedures, SW or HW
• Keep all product system verification test stations up to date with latest automated software and hardware.
• Store all supporting documentation and software at the proper location on the department portal site.
• Review and update automated testing each program cycle as needed
• Continuously research and implement ways to improve automated testing for accuracy, reduced test time or cost driving continuous improvement for product system verification
• Support products through development, manufacturing, and into continuation
• Perform Alpha/Pilot device preparation as per the defined checklist
• Provide technical support to Clinical Product Research group during Alpha/Pilot and Beta studies with support from a Sr. Systems Verification or Design Engineer
• Provide technical support to Quality and manufacturing groups during product ramp-up with support from a Sr. Systems Verification or Design Engineer
• Provide technical support to resolve issues pertaining to existing products with support from a Sr. Systems Verification or Design Engineer
• Identify, analyze, and own system (and/or sub-system)-level technical issues
• Document technical issues identified during system verification with clear description of steps to reproduce and configuration under test in relevant tools
• Analyze technical issues and clearly document the results in relevant tools with support from a Sr. Systems Verification or Design Engineer
• Provide regular updates on issues assigned in relevant tools
• Own technical issues with support from a Sr. Systems or Design Verification Engineer
• Participate in reviews of system (and/or sub-system) requirements, test plans, test procedures, and test results
• Review the document thoroughly in preparation for review meeting
• Provide clear and concise feedback in a timely manner considering test gaps
• Evaluate and consider lessons learned and issues identified in the past for improvements
• Perform other duties commensurate with an engineer role
• Provide work direction to technicians
• Support process improvements and lean product development efforts
• Perform work with general supervision as department professional

JOB REQUIREMENTS

Education

• Bachelor of Science in Electrical Engineering or related field.

Experience

• Minimum of 6 years of industry experience in a product development environment required; or master’s in lieu of Bachelors with minimum of 4 years of industry experience in a product development environment required

Knowledge / Technical Requirements

• Intermediate to advanced knowledge of analog, digital, and mixed signal circuits
• Intermediate to advanced knowledge of multi-component electrical devices, PC interfaces, communication protocols, digital design, DSP, wired and wireless communication
• Intermediate to advanced knowledge of signal processing concepts like block diagrams, filters, Fourier analysis, audio, acoustics etc.
• Intermediate to advanced knowledge of software development process, source code control, version control, high- and low-level programming languages
• Advanced knowledge of system engineering principles, risk management, system verification, use case development, configuration management, and issue tracking
• Intermediate to advanced proficiency with C#, .NET, SQL Server, and MATLAB required
• Intermediate to advanced proficiency in MSOffice (Word, Excel, Outlook, PowerPoint, Visio)

Competencies, Skills & Abilities

• Excellent written and verbal communication skills required
• Proven ability to perform problem solving and troubleshooting required
• Strong attention to detail required
• Proficiency in using typical lab equipment (e.g. oscilloscopes, signal generators, spectrum analyzers, voltmeters, etc.) required
• Must be self-motivated and able to work in a fast paced, team-oriented environment
• Ability to work with minimal guidance to make decisions and report progress required
• Demonstrated leadership role in test and issue ownership including ability to provide guidance and direction to less experienced technical personnel required
• Experience with systems engineering processes, such as requirements management, configuration management, issue tracking tools, etc. required

Salary and Other Compensation:

The target pay rate for this position is between $94,000 - $120,750 annually. Factors which may affect starting pay within this range may include: geography/market, skills, education, experience and other qualifications of the successful candidate.

This position is eligible for a bonus based upon performance results. There is no guarantee of payout.

The following benefits for this position, subject to applicable eligibility requirements, include medical, dental and vision insurance, 401(k) retirement plan with company match, company-paid life and short-term disability insurance, long-term disability insurance, employee assistance plan, hearing aid benefits, Paid Time Off, paid holidays, paid floating holidays, paid volunteer service day, paid paternity and maternity leave and tuition reimbursement.

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