Job Description

Highlights

• Competitive compensation and benefits packages
• Continuous professional development and learning opportunities
• Regular engagement activities and events

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SENIOR SYSTEMS ENGINEER

Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and be #DecidedlyDifferent!

We are looking for a Senior Systems Engineer to be part of our team.

• He/She is responsible for the design, implementation, and operation of the system infrastructure, devices, servers, and client systems. Recommends new technologies and infrastructure upgrades to meet organization needs. Acts as a resource and mentor for other IT staff on technical questions, troubleshooting, and system design.
• He/She has the responsibility in all implementations to make sure firewall rules and connectivity (whether MPLS, VPN, or application) is setup and maintained.
• He/She is accountable for ensuring uptime and availability of Company's server and VDI infrastructure.
  

MAIN RESPONSIBILITIES

• Work directly with customers to troubleshoot and resolve the most complex network and server infrastructure issues.
• Helps develop and modify the compans system architecture, topology, and infrastructure, and creates the implementation plans for system software and hardware to ensure compatibility and operability.
• Helps design methodology and utilizes software and hardware tools to identify, diagnose, and correct problems affecting system performance.
• Interacts with vendors and other sites to coordinate the installation, configuration, and use of multi-site systems.
• Maintains quality of service by following organization standards and policies.
• Implements and maintains complex systems along with monitoring the implementations to assure proper operation and adherence to standards.
• Maintains logs and device inventories, as well as appropriate documentation including but not limited to application notes, drawings, and configuration information.
• Actively participates in meetings concerning the evaluation and recommendation of system infrastructure designs and components.
• Provides assistance and guidance to peers with day-to-day operations of applications and systems that IT supports.
• Proactively and effectively communicate changes within the IT infrastructure to all effected parties. Follow and document strict testing and deployment methodologies for IT Operations.

REQUIREMENTS

• Bachelors degree in related area preferred.
• Eight years related experience and/or training is preferred.
• Certification in Microsoft Certified (Azure, O365), Dell Associate DCA, VMware Certified Professional is preferred
• Excellent customer service and communication skills both verbal and written.
• Excellent ability to troubleshoot technical solutions on the fly in tense situations.
• Expert level technical knowledge migration of the following:
  • Data from file servers to OneDrive/SharePoint to facilitate centralized file storage and collaboration.
  • Devices to Azure environments for streamlined management and enhanced security.
• Expert level technical knowledge of the following:
  • SAML authentication for applications to enable seamless and secure single sign-on access.
  • DNS infrastructure.
  • Dell VSX and Unity SANs.
  • Managing VM environments.
• Intermediate level knowledge of the following:
  • Mange/Upgrade all Windows servers.
  • Manage/Upgrade all SQL.
  • Remote Desktop Services (RDS) servers licensing.
  • Rubriks environment.
    
• Intermediate level knowledge of Manage internal CA certificates, including their renewal and alerting mechanisms.
• Intermediate level knowledge managing GPOs for on-prem AD domains.
• Willing to work on a night shift schedule and working on a hybrid setup.
• Willing to work at Tower 1, Rockwell Business Center, Ortigas Pasig City