Job Description

Directly and indirectly responsible for providing team leadership on multiple project and support efforts and provides Caesars with innovative business solutions that fit system constraints, meet user needs and match the company’s strategic outlook. Performs and oversees application analysis and design, development, integration and enhancement activities, as well as implementation and related maintenance and documentation. Provides mentorship for both technical and non-technical aspects of job roles.

• First and foremost, successful applicants should understand the importance of business operations and our team’s commitment to the operational effectiveness of same.
• Advise user departments about functional design and impact on departmental operations. Consult with user departments in the analysis of manual and automated systems; assists in presentation of detailed functional specifications, formats, and templates. Suggests solutions to problems presented that fit within the operating limitations of equipment.
• Keep abreast on current technology in both hardware and software to recommend business solutions that fit system constraints, meet user needs, and match the company's strategic outlook.
• Coordinate, analyze and schedule system change requests with users and supervisor.
• Enhance project management skills by participating in defining and presenting system solutions and timelines for identified business needs and/or technical problems to management.
• In conjunction with end-users and others, decide what changes need to be made to documentation, training, problem diagnosis, and programs, in view of the utilization and application of end-user skills to solve the identified business need(s).
• Ability to use problem solving approaches, effective communication in various settings and with a variety of audiences to achieve the required outcome with teams both internal and external.
• Demonstrate knowledge of defects and issues. Can recognize a defect, a user error, training issue, data issue, etc. in the testing context
• Prepares or participates in development of work schedules to coordinate with overall departmental and development project plans.
• Develop alternatives to mitigate risk of impact to development plans.
• Advise user departments and assists in the selection of software packages from outside vendors to solve defined user needs. Advise user departments in the development and/or change of departmental procedures.
• Communicate and explain business requirements design to other team members, including user interface and integrated performance support, programmers and analysts, documentation providers, and training, implementation, and support personnel ensuring business requirements are well-understood and implemented
• Oversees and performs all aspects of internal system acceptance testing, ensuring delivery of well-tested system enhancements, and further ensuring systems meet business requirements. Performs supervision of a cross-functional testing team, where appropriate, in preparing system and integration test data, testing and reporting test results to programming and to management.
• Reviews support incidents for technical problems. Ensures technical guidelines/requirements and department standards are followed by team members in incident resolution and subsequent testing, development, controls and documentation
• Prepares and presents root cause analysis for problem management meetings and oversees documentation of same
• Assists with preparation of training documents and sessions for team members to share knowledge and strengthen team’s overall ability to support and maintain existing and future applications
• Acts as a consultant to client and local management during any and all projects as assigned. Ensures project scope remains “in alignment” with stated departmental objectives, clients’ business needs, and budgetary measures.
• As part of a testing team, may assign and schedule available staff to ensure testing assignments are successfully completed on time according to the plan, reporting any variances to management and product owner.
• Writes complex test scripts and prepares complex test data
• Establishes a strong understanding of internal incident and change management systems, and trains and mentor staff accordingly on the same
• Provides training of new employees for on-call responsibilities

KNOWLEDGE and FUNCTIONAL

• Occasional Travel Required.
• Analytical Problem Solving.
• Ability to perform assigned duties under constant time pressures and multi-tasking.
• Ability to perform assigned duties in an interruptive office environment.
• Ability and desire to solve/troubleshoot complex problems.
• Broad variety of tasks and deadlines require an irregular work schedule.
• Basic knowledge of iSeries Server.
• Influential Speaking ability.
• Quick response to everchanging business Environments.
• T1 and T2 On call support skills.

• Bachelor's degree in a computer science-related field or 2+ Years in equivalent business experience.
• 2+ Years equivalent Systems Analyst
• 3+ Years Information Technology experience.

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.