Job Description

Qualification:

• Bachelor's degree in Computer Science, Computer Engineering or a related Engineering/Business field.

Skills:

• Strong knowledge of network, systems, desktop applications and databases Ability to multitask and support changes.
• Expert in a remote technical support role
• Problem solver with strong analytic skills
• Effective communication Experience:
• Minimum 9 years of progressive and directly related experience. Primary Duties and Responsibilities:
• Utilize working knowledge of Intersystems Healthcare Database, Caché ObjectScript and Intersystems Trakcare application for seamless systems operations.
• Apply experience in the Net Framework to contribute to the development and enhancement of the system.
• Employ working knowledge of data extraction techniques and participate in report development to provide valuable insights.
• Familiarity with crystal report is highly desired, as it play a significant role in generating comprehensive and informative reports.
• Possess working knowledge of Oracle Database and MS SQL Database, ensuring efficient data management and system functionality.
• Ability to check the CACHE script related to reports to fix issues reported by users on custom reports, automated tasks, extraction reports etc that were developed by our team
• Login to Windows Servers and install necessary applications, modify registry key, manage application services
• Should be able to troubleshoot minor issues reported on custom development done in asp.net (VB, C#)
• Ability to run queries in SQL and Oracle databases to extract and update data
• Should be able to create and modify crystal reports.
• Should be able to address application related issues and enhancements raised/requested by End User department, by either providing workarounds or coordinating with the concerned parties (other ICT Teams) in fulfilling/addressing the requirement/issue respectively, including, effectively communication, Providing remote access, Managing the change (patch, update or new implementation) as the Application Focal point.