iLink Digital

Sr. System Administrator - US timezone

iLink Digital  •  Chennai, IN (Onsite)  •  3 months ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description


We are looking for an experienced Sr.
System Administrator based in India to support US employees remotely. The ideal
candidate must have strong hands-on experience in Microsoft Azure, Office 365,
and Network Administration, along with excellent communication skills to
effectively collaborate with US-based teams and end users. The candidate should
be flexible to work during US time zones.


Key
Responsibilities:


Provide remote IT support to US
employees for system, network, and cloud-related issues.


Administer and manage Azure cloud
services including VMs, AD, identity management, backup, and security.


Manage and support Office 365
applications such as Exchange Online, Teams, SharePoint, and OneDrive.


Troubleshoot network issues involving
firewalls, VPNs, routers, switches, and connectivity.


Perform system upgrades, patches, and
regular maintenance activities.


Monitor infrastructure performance and
ensure high availability and minimal downtime.


Handle incident, service requests, and
problem management via ticketing systems.


Prepare and maintain documentation on
system configurations and processes.


Collaborate effectively with US teams to
ensure timely issue resolution.


Manage onboarding and offboarding
activities including user provisioning and access control.


Requirements


Required Skills
& Qualifications:


Any UG/PG Degree with relevant
Experience & MS Certified Eng (Preferred)


Minimum 6+ years of hands-on experience
as a Sr System Administrator.


Strong knowledge in Azure
administration.


Expertise in Office 365 setup,
configuration, and troubleshooting.


Good understanding of networking
concepts (TCP/IP, DNS, DHCP, routing, VPN, firewalls).


Prior experience supporting US clients
or teams is mandatory.


Excellent verbal and written
communication skills for interacting with US end users.


Ability to work independently and handle
tasks efficiently during US shift hours.

iLink Digital

About iLink Digital

Established in 2002, iLink Digital, an ISO 9001 and CMMI L3 accredited company is a global leader in digital transformation. We specialize in Data Engineering, Generative AI, Cloud Operations, Business Applications, and RPA consulting. With over two decades of IT excellence, our 2,500 experts across 18 offices serve Fortune 1000 clients worldwide. We proudly partner with industry leaders like Microsoft, Salesforce, AWS, UiPath, Outsystems, Databricks, and Confluent, earning multiple Microsoft Partner of the Year awards. iLink solutions are used in a broad range of industries and functions, including healthcare, telecom, government, oil and gas, education, and life sciences. iLink’s expertise includes Cloud Computing & Application Modernization, Data Management & Analytics, Enterprise Mobility, Portal, collaboration & Social Employee Engagement, Embedded Systems User Experience design, etc.

What makes iLink Digital's offerings unique is the fact that we use pre-created frameworks, designed to accelerate software development and implementation of business processes for our clients. iLink has over 60 frameworks (solution accelerators), both industry-specific and horizontal, that can be easily customized and enhanced to meet your current business challenges.

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Bothell, Washington
Year Founded
2002
Social Media