Job Description

About OpenLoop

OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.

About the Role

OpenLoop’s mission is to bring care anywhere by powering telehealth solutions at scale. The goal of this team is to build the supply chain process from the ground up and centralize all supply chain functions to one team. Negotiating better pricing and lead times will lead to more individuals having access to safe affordable medication. In this role, you will own the end-to-end supply chain process—spanning procurement, sourcing, and planning—to ensure seamless execution and scalable growth.

What You'll Do

• Procure and expedite materials according to Bill of Materials (BOMs) and own timelines, deliverables, risk mitigation, and reporting to senior management
• Manage day to day purchasing issuing Purchase orders based on established forecasts, planning, Return on Investment (ROI) models, and projections.
• Help drive and improve current processes and procedures by writing Standard Operating Procedures (SOPs) regarding sourcing, planning, purchasing, and quality/supplier agreements
• Negotiate pricing and lead times with suppliers while always remaining compliant with quality standards and regulations
• Assist the purchasing manager in day to day operations and work with cross functional teams during audits or regulatory reviews
• Other duties as assigned.

Who You Are

• Bachelor's degree in Supply Chain, Business, Operations, or equivalent experience4+ years of experience in supply chain, procurement, and/or account management
• Background in 503A or 503B pharmacy manufacturing operations
• Ability to problem solve and identify root causes
• Capable of seeing the big picture while clearly articulating the detailed rationale behind decisions
• Able to effectively communicate with stakeholders internally and externally
• Strong attention to detail regarding quality management, laws and regulations
• Experience with BOMs and BOM management
• Experience working directly with vendors and suppliers
• Experience managing complex relationships internally and externally

Preferred Qualifications

• Experience in quality investigations, deviations, Corrective and Preventive Action (CAPA), and Supplier Audits
• Experience following and understanding Current Good Manufacturing Practice(cGMP)
• Familiarity with USP-NF (797) Pharmaceutical Compounding-Sterile Preparations

Our Benefits

In addition, for salaried positions you would also be eligible for:

• Medical, Dental, and Vision plans
• Flexible Spending/Health Savings Accounts
• Flexible PTO
• 401(k) + Company Match
• Life Insurance, Pet insurance, and more

Our Company

We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.

Sound like a good fit? We’d love to meet you.