Job Description

As part of Neptune’s commitment to excellence and continuous improvement, we are adding a Senior Supplier Quality Engineer to the Quality Control team. This senior-level position will play a pivotal role in driving supplier quality initiatives, enhancing product reliability, and ensuring compliance with industry and internal standards.

The Senior Supplier Quality Engineer will serve as a key liaison between Neptune and its suppliers, leading efforts to resolve complex quality issues, implement corrective actions, and optimize supplier performance. This role requires close collaboration with cross-functional teams including Manufacturing, Test Engineering, Design Engineering, and Logistics to proactively identify risks and implement robust quality solutions.

Success in this role demands deep expertise in statistical process control, root cause analysis, lean manufacturing, and ISO 9001 standards. The ideal candidate will bring a strategic mindset, strong problem-solving capabilities, and a proven track record of influencing quality outcomes across the supply chain.

Responsibilities

• Lead supplier quality initiatives to ensure that incoming products, parts, and materials meet Neptune’s specifications and quality standards.
• Develop and maintain supplier quality documentation, including inspection protocols, audit reports, and quality agreements.
• Strategize and oversee incoming, in-process, and pre-shipment inspections for supplier-provided components and assemblies.
• Analyze supplier performance data to identify trends, drive improvements, and report on key quality metrics using statistical process control (SPC).
• Present quality performance insights and improvement plans to internal stakeholders and supplier partners.
• Facilitate cross-functional problem-solving activities to identify root causes, implement corrective and preventive actions, and verify effectiveness.
• Lead supplier validation and qualification processes to ensure compliance with Neptune’s requirements and industry standards.
• Conduct and support supplier audits, including regulatory and customer inspections, ensuring readiness and compliance.
• Stay current with industry trends, regulatory changes, and best practices in supplier quality management.
• Champion continuous improvement initiatives across the supply base, promoting lean principles and operational excellence.

Requirements

• Bachelor’s degree in engineering (Electrical, Mechanical, Manufacturing, Industrial, or related field.)
• 5+ years’ experience in a high-volume manufacturing role with progressively increasing responsibility in manufacturing/quality processes.
• 3+ years’ of direct experience in supplier quality engineering, including supplier audits, corrective actions, and performance improvement initiatives.
• Strong project management and organizational skills with ability to multitask, navigate conflicting priorities, and drive problems to resolution.
• Exceptional analytical, critical thinking, and problem-solving abilities.
• Solid interpersonal skills with ability to collaborate cross-functionally.
• Excellent written and verbal communication skills, with ability to respectfully engage and influence others at all levels of the organization.
• Flexible and adaptable to changing priorities and processes.

Preferred Qualifications

• Highly motivated, hands on, and able to work with minimal supervision.
• Willingness to go beyond the call of duty and act despite uncertainty.
• Entrepreneurial spirit and commitment to overall growth of the company.
• Enthusiasm and passion in everything you do.

Travel Requirements and Work Environment

• Typically requires overnight travel 20%-50% of the time, including international travel

• Employees may be exposed to moderate noise levels and processes that utilize solder, potting material, conformal coating, and cleaning agents.

• Work areas could include machines with sharp moving parts and hot surfaces.

• Employees are required to wear safety glasses, safety shoes, ESD smocks, or other necessary PPE while in production areas or supplier sites.

Neptune Technology Group Inc. does not sponsor U.S. work authorizations for this position, including H-1B, O-1, and TN. Neptune also does not sponsor individuals in F-1 status for this role.