Responsible for leading the development, evaluation, management, and governance of Health Plan performance—including driving cross functional accountability for actions, outcomes, managing relevant processes to accurately track progress, milestones, and key performance indicators and communicate out in a timely manner.
As a senior member of the strategic function, provide detailed assessment and understanding of the current and future external market environment, develop insights and identify opportunities to actualize our organizational mission, vision and activate the strategy across multiple time horizons. Support a focus on insight-driven decisions, innovation, customer centric experience and local/national collaborations. Work collaboratively to build coalition and support as well as drive action with both internal and external partners. Develop and refine strategic plans and initiatives to positively impact the management of today’s business while supporting efforts for the definition and evolution towards a health solutions company.
WhatYou’llDo
Work directly with staff and senior leadership across the company to proactivelyidentifyand prioritize strategic needs and create meaningful and actionableoutputs. Designand own governance operating models that drive accountability across areas of the business and tieoutcomes of initiatives back totop-line plan performance
Build andfacilitateefforts with partner and/or vendor relationships to understand the value proposition and business case aligned to our business strategy, drive decision making and collaborate with the business areas to implement.
Develop andmaintainrelationships with both internal and external partners to drive complex project/initiative work focused on significant business strategies,opportunitiesand innovation efforts.
Consolidateresearch, authorship of key findings, and communication oftimely, periodic strategic intelligence reports to senior management and Blue Cross NC Board.
Contribute to the development of corporate strategic positions and related annual and long-term planning efforts.
Collaborate and execute critical activities such as strategic planning, compliance, complex financial/ qualitative analysis and thought leadership at a departmental, multi-function, and enterprise level.
Partner and consult with internal clients toidentify,planand execute innovation efforts; help them better understand what problems they are trying to solve, articulate theirvisionand define and enable success. Provide methods and resources to support their execution of those plans.
Developnew ideasthat solve existing or emerging issues the business faces. Prototype and evaluate those ideas todetermineviability and opportunity for success and follow through toimplementationas necessary.
Identify,analyzeandmonitorrelevant industry, regulatory,technologyandmarket basedtrends todeterminemarket entry or exit asappropriateand to ensure alignment to the company’s strategic positions and interests.
What You Bring
Bachelor's degree or advanced degree (whererequired)
5+ years of experience in relatedfield
In lieu of degree, 7+ years of experience in related field.
Bonus Points
Healthcare industry experience; payor experience valued but notrequired
Thrives in ambiguity, with a demonstrated ability to turn complex, unstructured problems into clear frameworks, plans, and next steps
Proven ability to lead through influence, aligning stakeholders and driving action without relying on formal authority
Ability toquickly connectideas, data, and perspectives to create clarity and direction
Naturally curious and inquisitive, asking the right questions, challenging assumptions, and uncovering insights others miss
Strong executive presence and communication skills, with the ability to frame complex topics clearly, concisely, and persuasively
WhatYou’llGet
The opportunity to work at thecutting edgeof health care delivery with a teamthat’sdeeply invested in the community
Work-life balance, flexibility, and the autonomy to dogreat work
Medical, dental, and vision coverage along withnumeroushealth and wellness programs
Parental leave and support plus adoption and surrogacyassistance
Career development programs and tuition reimbursement for continued education
401k match including an annual company contribution
WhereYou’llWork
Our Hybrid Flex approach is builton presencewith a purpose – giving you flexibility to work remotely with intentional in-person connection – that supports a workplacethat’sflexible, connected, and future focused.
In a Hybrid-Flex role,you’llwork in the office at least two days a week for collaboration and connection. In a Remote Flex role,you’llwork virtually, with a few in-office visits each year formeaningfulmoments that matter.
Whether your role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in anystateslistedonthis job posting. Onsite expectations will be discussed during the interview process.
Salary Range
At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.
*Based on annual corporate goal achievement and individual performance.
$107,901.00 - $172,642.00
Skills
Business Strategies, Enterprise Strategies, Innovation, Innovation Development, Market Research, Market Trend Analysis, Strategic Alliances, Strategic Planning, Strategy Development, Strategy Plan
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It's an exciting time to work at Blue Cross and Blue Shield of North Carolina (Blue Cross NC). Health care is changing, and we're leading the way. We offer more than health insurance our customers can count on. We’re committed to better health and better health care − in our communities and beyond. Our employees bring energy and creativity to the workplace, and it shows in our innovative approach to improving the health and well-being of North Carolinians.
Blue Cross NC is a fully taxed, not-for-profit company headquartered in Durham, North Carolina. We serve more than 4.3 million members, and we employ more than 5,000 people across the country who are passionate about making health care better for all.
Help us lead the charge for better health care by joining our award-winning team. Discover tremendous opportunities with us to do challenging and rewarding work. Opportunities that can lead you to a fulfilling career, work that can help others lead healthier, happier lives.
Blue Cross NC is an independent licensee of the Blue Cross and Blue Shield Association.
