Job Description

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

The Sr. Staff, Cybersecurity Awareness Specialist is a senior individual contributor within the Global Security team responsible for developing, executing, and continuously improving cybersecurity awareness, communications, and enablement programs that strengthen security culture and support strategic security objectives.

As a recognized cybersecurity awareness and communications expert, the Sr. Staff, Cybersecurity Awareness Specialist leads complex awareness and communication initiatives, supports executive and stakeholder communications during cybersecurity events, and drives programs that reinforce a strong security culture.

Key Responsibilities

Executive Communications & CSO Enablement

• Serve as a trusted communications advisor to the CSO, supporting executive engagement and awareness related to cybersecurity strategy, risk, incidents, and key business priorities.

• Develop clear, consistent messaging that communicates security priorities, risk posture, and program outcomes across executive, employee, customer, and partner audiences.

• Create executive presentations, briefing materials, talking points, and messaging for leadership, board, customer, and external-facing engagements.

• Anticipate communication needs related to emerging threats, incidents, regulatory developments, and strategic initiatives, ensuring leaders are informed and prepared

Security Communications & Enablement

• Develop and deliver communication plans supporting key security initiatives, policies, processes, and programs.

• Translate complex cybersecurity concepts into clear, concise messaging for executive, technical, and non-technical audiences.

• Support the development of executive presentations, leadership updates, and security communications aligned with organizational priorities.

• Create enablement materials that promote understanding and adoption of security controls, tools, and processes.

Incident Response & Crisis Communications Support

• Support security leadership during cybersecurity incidents and crisis situations by developing timely and accurate stakeholder communications.

• Partner with Incident Response, Legal, Corporate Communications, Product, Engineering, and business leaders to ensure messaging consistency during security events.

• Develop executive-ready briefings, talking points, FAQs, and situational updates that communicate incident information effectively.

• Assist in maintaining and improving incident communication playbooks, templates, and response procedures.

Customer Trust & External Communications Support

• Contribute to customer-facing security communications and trust-building initiatives in partnership with Security, Legal, Product, Engineering, and Customer teams.

• Support the creation of customer-facing awareness materials, security program summaries, and incident-related communications as needed.

• Help ensure consistency, accuracy, and clarity across external security communications.

Program Leadership & Collaboration

• Lead awareness and communications initiatives with moderate to high complexity and visibility.

• Act as a trusted subject matter expert for cybersecurity awareness within Global Security.

• Collaborate across teams to align messaging, improve security engagement, and support organizational objectives.

• Provide guidance and mentoring to team members and peers on effective security communications and awareness practices.

Required Qualifications

• Bachelor's degree in Communications, Cybersecurity, Information Security, Marketing, Journalism, Public Relations, Business, or a related field, or equivalent experience.

• 8+ years of experience in cybersecurity awareness, communications, enablement, training, security culture, or related disciplines.

• Experience developing and executing enterprise awareness campaigns and communication programs.

• Experience supporting cybersecurity incident communications and stakeholder messaging.

• Exceptional written, verbal, and presentation communication skills.

• Ability to simplify complex security concepts for executive, business, and technical audiences.

• Experience working in large, global, cross-functional organizations.

• Strong project leadership, stakeholder management, and organizational skills.

Preferred Qualifications

• Experience supporting a cybersecurity, information security, risk, or technology organization.

• Experience working with or supporting executive leadership communications.

• Familiarity with cybersecurity awareness frameworks, behavior change methodologies, and security culture programs.

• Knowledge of enterprise security programs, incident response, governance, regulatory considerations, and cloud/SaaS security environments.

• Relevant security, awareness, communications, or project management certifications.

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

Equal Opportunity Employer

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

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UKG participates in E-Verify. View the E-Verify posters here

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com

The pay range for this position is $145,600 to $209,300. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits