Fulcrum Digital Inc

Sr SRE (Application Support + Dev-Ops + Automation)

Fulcrum Digital Inc  •  Dublin, IE (Onsite)  •  5 months ago
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Job Description


Who are we


Fulcrum
Digital is an agile and next-generation digital accelerating company providing
digital transformation and technology services right from ideation to
implementation. These services have applicability across a variety of
industries, including banking & financial services, insurance, retail,
higher education, food, healthcare, and manufacturing.


The Role


  • Plan, manage, and oversee all aspects of a
    Production Environment

  • Define strategies for Application Performance
    Monitoring, Optimization in Prod environment

  • Respond to Incidents and improvise platform
    based on feedback and measure the reduction of incidents over time.

  • Support deployment of code into multiple lower
    environments. Supporting current processes with an emphasis on automating
    everything as soon as possible.

  • Design, develop and standardize Monitoring and
    Alerting mechanism for the supported applications.

  • Take a holistic approach to problem solving,
    by connecting the dots during a production event through the various
    technology stack that makes up the platform, to optimize meantime to recover.

  • Engage in and improve the whole lifecycle of
    services—from inception and design, through deployment, operation and
    refinement.

  • Analyze ITSM activities of the platform and
    provide feedback loop to development teams on operational gaps or
    resiliency concerns.

  • Support services before they go live through
    activities such as system design consulting, capacity planning and launch
    reviews.

  • Support the application CI/CD pipeline for
    promoting software into higher environments through validation and operational
    gating, and lead in DevOps automation and best practices.

  • Maintain services once they are live by
    measuring and monitoring availability, latency and overall system health.

  • Scale systems sustainably through mechanisms
    like automation and evolving systems by pushing for changes that improve
    reliability and velocity.

  • Work with a global team spread across tech
    hubs in multiple geographies and time zones.

  • Ability to share
    knowledge and explain processes and procedures to others.


  • Share
    knowledge and mentor junior resources

  • Able to
    perform on-call duties on a rotational basis.

  • Occasional
    off hours work required.

  • Candidate should have inclination for Training and should be good trainer and ready to mentor others


    • Requirements


    Nginx (nice to have), Splunk, Dynatrace, AWS API GW, Event GW, Check Infra, Chef Habitat, Ansible and XLR automation
    Fulcrum Digital Inc

    About Fulcrum Digital Inc

    Founded in 1999, Fulcrum Digital is a global system integrator driving transformative results through AI-powered solutions. We implement, integrate, and grow ecosystems across industries, delivering high-quality outcomes at a fraction of the cost. Specializing in AI, Creative, Infrastructure, and e-commerce services, we empower businesses in Insurance, Financial Services, Government, Education, Manufacturing, Retail, and Logistics to thrive.

    Our Core Platforms:

    - FD Ryze: Our Generative AI SaaS solution that enables businesses to integrate LLMs, neuro readers, AI computing, and intelligent chatbots across various industries and functions. This integration enhances both internal workflows and customer-facing interactions by leveraging the full potential of artificial intelligence.

    - FulcrumOne: A low-code platform with 130+ ready-made components, designed to simplify development and launch products 1.5x faster while cutting costs by up to 30%.

    From financial services to education, consumer products to e-commerce, we work alongside you—digging deep into your challenges, helping you implement smarter strategies, and setting you up with platforms that solve today’s problems and are ready for tomorrow’s opportunities.

    Let’s get started and see what we can build together.

    Industry
    IT & Software
    Company Size
    1,001-5,000 employees
    Headquarters
    New York, NY
    Year Founded
    1999
    Website
    fulcrumdigital.com
    Social Media