Job Description

Job Title:

Sr. Specialist, Customer Acquisition - Inbound (English)

Job Description

As a Customer Acquisition Specialist, you will play a key role in growing our customer base across the SMB segment in APJ. You will identify, engage, and qualify new customers while managing a pipeline of opportunities from initial outreach through to close or handoff.

You will research target accounts, develop tailored outreach strategies, and leverage data insights to prioritize high-potential opportunities. This role combines proactive prospecting, consultative selling, and strategic thinking to help customers grow their business through AI solutions while directly contributing to revenue growth.

•  Key Responsibilities
• Own and manage a pipeline of prospective customers from initial contact to qualified opportunity or close
• Conduct outbound prospecting through phone, email, social channels
• Research target accounts to personalize outreach and identify key decision-makers
• Conduct discovery conversations to understand customer business goals, audience, and advertising needs
• Position AI solutions aligned to customer acquisition, engagement, and revenue objectives
• Qualify leads against established criteria and ensure high-quality pipeline generation
• Schedule and support introductory meetings, demos, and campaign discussions with prospective customers
• Track outreach activity, pipeline, and customer engagement accurately within CRM systems
• Leverage AI-powered tools and analytics to improve prospecting effectiveness, targeting, and conversion rates
• Provide market feedback and insights on lead quality, customer trends, and campaign effectiveness
• Achieve monthly and quarterly pipeline generation and sales targets
• Additional:
•  Proven ability to communicate persuasively with prospective customers across multiple channels
• Experience in outbound prospecting, customer acquisition, inside sales, or digital advertising sales
• Strong research and discovery skills to uncover customer needs and business challenges
• Growing proficiency in leveraging AI tools and data-driven insights to improve prospecting and conversion
• Experience using CRM platforms (Salesforce preferred) and sales engagement tools
• Ability to manage competing priorities while maintaining high outreach activity levels
• Strong collaboration skills with sales, marketing, and cross-functional teams
• Passion for customer engagement, revenue growth, and delivering strong customer experiences

Location

SGP Singapore - 80 Pasir Panjang Road, 15-83/84 Mapletree Business City #2

Language Requirements:

English (Required)

Time Type:

Full time