Concentrix

Sr. Specialist, Customer Acquisition - Inbound (English)

Concentrix  •  Republic of Singapore (Onsite)  •  14 hours ago
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Job Description

Job Title:

Sr. Specialist, Customer Acquisition - Inbound (English)As a Customer Acquisition Specialist, you will play a key role in growing our customer base across the SMB segment in APJ. You will identify, engage, and qualify new customers while managing a pipeline of opportunities from initial outreach through to close or handoff.
You will research target accounts, develop tailored outreach strategies, and leverage data insights to prioritize high-potential opportunities. This role combines proactive prospecting, consultative selling, and strategic thinking to help customers grow their business through AI solutions while directly contributing to revenue growth.

  • Key Responsibilities

    Own and manage a pipeline of prospective customers from initial contact to qualified opportunity or close

    Conduct outbound prospecting through phone, email, social channels

    Research target accounts to personalize outreach and identify key decision-makers

    Conduct discovery conversations to understand customer business goals, audience, and advertising needs

    Position AI solutions aligned to customer acquisition, engagement, and revenue objectives

    Qualify leads against established criteria and ensure high-quality pipeline generation

    Schedule and support introductory meetings, demos, and campaign discussions with prospective customers

    Track outreach activity, pipeline, and customer engagement accurately within CRM systems

    Leverage AI-powered tools and analytics to improve prospecting effectiveness, targeting, and conversion rates

    Provide market feedback and insights on lead quality, customer trends, and campaign effectiveness

    Achieve monthly and quarterly pipeline generation and sales targets

    Additional:

     Proven ability to communicate persuasively with prospective customers across multiple channels

    Experience in outbound prospecting, customer acquisition, inside sales, or digital advertising sales

    Strong research and discovery skills to uncover customer needs and business challenges

    Growing proficiency in leveraging AI tools and data-driven insights to improve prospecting and conversion

    Experience using CRM platforms (Salesforce preferred) and sales engagement tools

    Ability to manage competing priorities while maintaining high outreach activity levels

    Strong collaboration skills with sales, marketing, and cross-functional teams

    Passion for customer engagement, revenue growth, and delivering strong customer experiences

Location:

SGP Singapore - 80 Pasir Panjang Road, 15-83/84 Mapletree Business City #2

Language Requirements:

English (Required)

Time Type:

Full time

Concentrix

About Concentrix

We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Newark, California
Year Founded
Unknown
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