Syniverse is the world’s most connected company. Whether we’re developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Which is why we work with some of the world’s most recognized brands. Eight of the top 10 banks. Four of the top 5 global technology companies. Over 900 communications providers. And how we’re able to provide our incredible talent with an innovative culture and great benefits.
This position provides global pre-sales technical leadership and an advanced level of support in the identification, creation, and integration of solutions and strategies within multiple complex solution areas. They work with Sales to identify opportunities, providing technical subject-matter expertise and commercial sales support throughout the selling process, focusing on sales closures. Incumbents serve as lead Solutions Engineering SME’s for multiple lines of business and/or product sets or solution areas. They present as an industry expert at global trade shows for multiple solution areas. They present to customers on technical aspects and commercial terms for a majority of Company products, across all lines of business. They work with Development and other business teams to respond to RFXs as needed. They liaise with product managers to provide feedback and input into business requirements for future products and releases, enhancements, or customized solutions. As operational issues arise, they will bring them to the attention of Customer Support and Operations. They work with Product Management and R&D, and consult with customers, to identify customer needs and product gaps in the Company’s existing portfolio.
60 % Provide technical pre-sales subject matter expertise and sales support to global account teams throughout all stages of the sales cycle for multiple complex solution areas.
20 % Responsible for helping to achieve and exceed sales targets across multiple solution areas.
10 % Prepare and deliver presentations for multiple assigned product/subject areas at industry meetings, user groups and trade shows.
10 % Participate in product teams and R&D efforts involving multiple solution areas to provide input concerning customer needs, market information and competitive insight.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. It is not designed to be utilized as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job.
Join us as we write a new chapter, guided by world-class leadership. Come be a part of an exciting and growing organization where we offer a competitive total compensation, flexible/remote work and with a leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture.
At Syniverse connectedness is at the core of our business. We believe diversity, equity, and inclusion among our employees is crucial to our success as a global company as we seek to recruit, develop, and retain the most talented people who want to help us connect the world.
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Pay Transparency
In accordance with applicable pay transparency requirements, Syniverse will provide information regarding the salary range or compensation for this position during the recruitment process and prior to any compensation discussions.
Syniverse is the world’s most connected company, revolutionizing how businesses connect, engage, and exchange with their customers. For decades, we’ve delivered the innovative software and services that transform mobile experiences and power the planet. Our secure global network reaches almost every person and device on Earth. Our communications platform is industry-recognized as the best of its kind. And each year, we process over $35 billion in transactions, revolutionizing how goods and services are exchanged. Which is why the most recognizable brands — nearly every mobile communications provider, the largest global banks, the world’s biggest tech companies, and thousands more — rely on us to shape their future.
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