Job Description

Your role at Dynatrace

As an Senior Solutions Architect Team member you will be asked to work with a variety of accounts where you must lead very skilled engineering staff of our customers. You may also get involved in diving in to help isolate major performance issues and/or provide solutions in mitigating performance problems within large environments. You will work with our product engineering teams to ensure any functional gaps and opportunities for improvement are clearly articulated and managed between our accounts and our engineering team. Our team members regularly get involved in hands on solutioning both for our own purposes of working smarter not harder or to assist in the implementation of deployments or solutions at the customer. Our joint team of highly experienced ESAs are periodically found solutioning in C#, Java, SQL, NodeJS, JavaScript, Ansible, Puppet, Terraform and many more. To be part of the team means contributing a history of both high-level consulting to rolling the sleeves up and contributing in code either for the team or the customer.

The Enterprise Solution Architect is a combination of an infrastructure, automation expert, coder, trusted advisor and cloud services authority who will be responsible for leading the design and implementation of our monitoring solutions executed through a well-defined, repeatable services engagement model. Our ESA team members perform most of their responsibilities remotely at a home office and will have moderate to minimal travel from time to time.

What will help you succeed

Minimum Requirements

• Bachelors Degree required or additional 5 years of relevant Information Technology experience accepted in lieu of degree
• 7+ years of real world experience in software and/or solution engineering
• 7+ years experience leading and consulting in large Enterprise/Corporate environments a must

Preferred Requirements

• Prior Experience using Dynatrace or managing APM solutions a major plus
• Solid understanding of a variety of Cloud technologies and offerings such as AWS, Azure or Google Cloud with at least expertise and/or certification in one while having an aptitude and appetite to learn others quickly.
• Solid understanding of network topologies, routing, network security, security protocols, routing, load balancers and capacity planning
• Solid understanding of a Container based solutions using Kubernetes and similar products. Service mesh experience a plus.
• Outstanding communicator and writing skills a must with the ability to consult and lead multi-day meetings to assess technologies and processes.
• Solid understanding of Application and/or Infrastructure Monitoring & Observability
• Develop automation and repeatable processes/scripts to enable solutions that deploy, manage, configure, scale and monitor Client applications is a plus
• Solid understanding of solutions using Chef, Puppet, Ansible, GoCD, Jenkins, TFS and similar products.
• Solid understanding of PaaS concepts and implementations such as Cloud Foundry, OpenShift, BlueMix or similar offerings.
• At least 7+ years of prior development experience in at least one object-oriented language. Solid understanding of byte-code based runtimes, i.e. Java, .NET
• Solid to Expert hands on experience with SQL a plus
• Prior experience with enterprise logging technologies and strategies
• Prior hands-on experience providing troubleshooting expertise for performance and other issues.
• Prior experience in streamlining a development lifecycle with automated provisioning and testing of resources.
• Demonstrable Enterprise Architecture planning and design skills. Expert authoring Diagrams is desired.
• Expert analytic, organization, presentation, customer service and facilitation skills.
• Ability to gather customer requirements and translate those requirements into short and long term deliverables while working with Project Managers and Directors
• Comfortable with Software Development Life Cycles, Test Driven Development, Continuous Integration and Continuous Delivery/Deployment.
• Solid understanding and experience working with high availability, disaster recovery designs, high performance, multi-data center systems and hybrid cloud environments.
• Considered an expert in a combination of database and platform application services is a plus
• Ability to use a wide variety of open source technologies and cloud services
• Preference will be given to candidates that also have web applications, database, and support skills

Why you will love being a Dynatracer

• Dynatrace is a leader in unified observability and security.
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
• You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically.
• Over 50% of the Fortune 100 companies are current customers of Dynatrace.

Compensation and Rewards

DOE, salary $170K-215K, plus Health, Dental, Life, STD, LTD, 401K, PTO. Total compensation may vary depending on candidate experience/education and location.