Five9

Sr Software Engineer - Backend Engineer | IND

Five9  •  Bengaluru, IN (Onsite)  •  1 day ago
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Job Description

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

About Five9

Five9 is a global leader in cloud software for the enterprise contact center market, powering billions of customer interactions annually. Since 2001, Five9 has been at the forefront of the cloud revolution, helping organizations deliver exceptional customer experiences, improve productivity, and achieve measurable business outcomes.

We are expanding our engineering and delivery teams in Bangalore and are seeking passionate professionals to help design, implement, and scale Five9’s next-generation cloud-native services

We are looking for a highly skilled Full-Stack Developer with expertise in .NET Core, to develop and maintain scalable web applications and microservices. The ideal candidate will have strong problem-solving skills, experience in modern software development, and a passion for creating robust, high-performance applications.

Key Responsibilities

Backend Development:

  • Design, develop, and maintain microservices and APIs using .NET Core. Should have a good understanding of .NET Framework.
  • Implement RESTful APIs, ensuring high performance and security.
  • Optimize database queries and design schemas for SQL Server / Snowflake / MongoDB.

Software Architecture & DevOps:

  • Design and implement scalable microservices architecture.
  • Work with Docker, Kubernetes, and CI/CD pipelines for deployment and automation.
  • Ensure best practices in security, scalability, and performance.

Collaboration & Agile Development:

  • Work closely with UI/UX designers, backend engineers, and product managers.
  • Participate in Agile/Scrum ceremonies, code reviews, and knowledge-sharing sessions.
  • Write clean, maintainable, and well-documented code.

Qualifications & Skills

  • 7+ years of experience as a Full-Stack Developer.

  • Strong experience in .NET Core, C#.

  • Proficiency in React.js, JavaScript (ES6+), TypeScript.

  • Experience with RESTful APIs, Microservices architecture.

  • Knowledge of SQL / NoSQL databases (SQL Server, Snowflake, MongoDB).

  • Experience with Git, CI/CD pipelines, Docker, and Kubernetes.

  • Familiarity with Cloud services (Azure, AWS, or GCP) is a plus.

  • Strong debugging and troubleshooting skills

Nice to Have

  • Experience with GraphQL, gRPC, or WebSockets

  • Knowledge of authentication/authorization frameworks (OAuth, JWT, Identity Server)

  • Exposure to serverless architecture and cloud-native best practices

  • Background in automated testing (unit, integration)

Why Five9

At Five9, we believe that technology is only as powerful as the people behind it. You’ll be part of a team that values collaboration, innovation, and accountability, and you’ll have the opportunity to make a meaningful impact on how global enterprises engage with their customers.

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Five9

About Five9

Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX. The New CX redefines how brands connect with customers through seamless and efficient AI-driven journeys that anticipate and meet each customer’s unique needs. Our unified cloud-native offering enables AI and human agents to create hyper-personalized customer experiences, so every customer interaction is more connected, effortless, and personal. Trusted by 3,000+ customers and 1,400+ partners globally, Five9 brings together the power of our AI, our platform, and our people to drive AI-elevated CX.

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
San Ramon, CA
Year Founded
Unknown
Website
five9.com
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