Job Description

Scope:

• We are seeking a highly skilled AI/Prompt Engineer to design, implement, and maintain artificial intelligence (AI) and machine learning (ML) solutions for our organization.
• The ideal candidate will have a deep understanding of AI and ML technologies, as well as experience with data analysis, software development, and cloud computing.

What you'll do:

• Design and implement AI/ conversational AI solutions and ML solutions to solve business problems and to improve customer experience and operational efficiency.
• Develop and maintain machine learning models using tools such as TensorFlow, Keras, and PyTorch
• Collaborate with cross-functional teams to identify opportunities for AI and ML solutions and develop prototypes and proof-of-concepts.
• Develop and maintain data pipelines and ETL processes to support AI and ML workflows.
• Must have experience in Python, RAG, Vector DB, LangChain/LangGraph
• Monitor and optimize model performance, accuracy, and scalability
• Stay up to date with emerging AI and ML technologies and evaluate their potential impact on our organization.
• Develop and maintain technical documentation, including architecture diagrams, design documents, and standard operating procedures
• Deep experience in GitHub ecosystem: Action, Package, Advance Security and CI/CD pipeline
• Provide technical guidance and mentorship to other members of the data engineering and software development teams.
• Develop and maintain integrations with third-party systems and APIs to support conversational AI workflows.
• Develop and maintain technical documentation, including architecture diagrams, design documents, and standard operating procedures.

Provide technical guidance and mentorship to other team members.

What we are looking for:

Industry Experience:

• Bachelor’s degree in computer science, Information Technology, or a related field with 8-12 years of experience, with 5+ years of experience in conversational AI engineering, design, and implementation
• Proven expertise in the GitHub ecosystem — Actions, CI/CD pipelines, repo governance, and workflow automation
• Hands-on experience in DevOps with containerization (Docker), orchestration (Kubernetes), and infrastructure-as-code (Terraform) to enable scalable, reliable cloud deployments
• Knowledge in Supply Chain Planning product will be added advantage.
• Possesses basic knowledge of relevant industry domain and business processes of the customers

Technical Skills:

• Experience with Python(must), Oracle DB, Java.
• Demonstrates strong analytical and problem-solving skills.
• AI/ML: Azure AI, RAG, Vector DB, LangChain/LangGraph, ResponseAPI
• Evaluation & Observability: Eval framework, Langfuse, ELK Stack
• DevOps: GitHub ecosystem, CI/CD Pipeline, VC, branching strategies
• Infrastructure automation: Docker, Kubernetes, Terraform
• Understanding of scripting languages – Unix Shell Scripting, PowerShell, Python, etc.

Key Responsibilities:

• Architect, design, and deploy AI Agents
• Build and maintain GitHub -based CI/CD pipelines and automation workflows.
• Lead DevOps transformation with GitHub Actions as the backbone of release engineering.
• Integrate AI-driven capabilities into enterprise SaaS supply chain platforms
• Implement Eval models, observability, and feedback loops for AI performance optimization.
• Ensure high reliability and scalability of mission-critical AI and SaaS solutions through SRE practices.
• Mentor and guide junior engineers in AI agents, GitHub DevOps, and SaaS reliability

Soft Skills

• Must have excellent communication and interpersonal skills to interact with global customers, business users and internal personnel, with an emphasis on follow-through and reporting.
• Collaborates relentlessly, passionately and respectfully with various BY teams, customers and partners
• Leads by example demonstrating professionalism during internal and external conversations, understands cultural differences and diversity.
• Balances between Soft skills (process, people, values, teamwork, roles) and hard skills (technologies, frameworks, solutions, products)
• Must be self-motivated and a quick learner - adapt to new technologies, platforms, and integrations.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.