Lead the technical strategy and full-stack delivery of enterprise device experiences for Alexa Smart Properties, architecting customizable screen and conversational interfaces on Echo devices that serve thousands of hotels and senior living communities worldwide. You'll define technology strategy in ambiguous spaces, coordinate across 8+ partner teams, and build the platform that enables ASP's enterprise customers to deploy branded, scalable Alexa experiences.
Key job responsibilities
- Own team-level architecture for enterprise device experiences, providing system-wide design guidance across device-side native apps (Kotlin, C++), cloud services (Lambda, DynamoDB, S3), WebView integrations, and web applications (React, TypeScript)
- Lead cross-team technical initiatives spanning Alexa teams to deliver end-to-end enterprise screen and conversational experiences
- Drive technical roadmap and strategy, making trade-offs between immediate customer delivery and long-term platform extensibility across hospitality and senior living verticals and new device types
- Design and implement critical path code across the full stack while reviewing and guiding team implementations
- Influence partner team priorities by clearly articulating ASP's enterprise requirements and driving alignment on API changes, device OS features, release timelines, and performance improvements
- Own operational excellence including metrics, alarms, incident response, and systemic improvements that reduce failures and improve enterprise customer reliability
- Establish technical standards for cross-OS compatibility, offline capabilities, cloud-to-device communication patterns, accessibility compliance, and visual interaction best practices
- Mentor engineers across the stack, raise the bar through design reviews and code reviews, and scale your impact by enabling teammates to own workstreams independently
- Work backwards from customer needs to turn ambiguous enterprise experience requirements into concrete technical solutions
A day in the life
You'll split your time between hands-on technical work and cross-team leadership. One morning you're writing device-side Kotlin code for a new Echo integration, then joining an architecture review with ASP to align on an API change. After lunch, you review a teammate's cloud service design, providing feedback that helps them deliver independently. Later, you translate a new enterprise customer's branding and offline requirements into technical constraints. Your customers are hotel chains and senior living operators deploying Echo devices at scale. Some weeks are heavier on cross-team coordination; others on deep technical work.
About the team
The Screen Experience team builds visual and conversational interfaces that enterprise customers see on Alexa devices across hospitality and senior living properties. We own the customizable home screen and conversation experience on multimodal Echo devices, along with enterprise notifications and device-side integrations. Our work spans the full stack — device-native code, cloud services, and web applications — coordinating with 8+ partner teams. We're a green-field team building industry-first enterprise device experiences with no prior art. High ambiguity, high ownership, real impact. We value technical excellence, knowledge sharing, and sustainable pace, and actively support career growth through mentorship and strategic opportunities.
- 5+ years of non-internship professional software development experience
- 5+ years of programming with at least one software programming language experience
- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience as a mentor, tech lead or leading an engineering team
- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.
CAN, BC, Vancouver - 150,700.00 - 251,700.00 CAD annually
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