Job Description

Responsibilities

• Act as a liaison between business users and IT, ensuring optimal system design, configuration, testing, and performance.
• Analyze, configure, and maintain SAP SD and related non-SAP solutions to support manufacturing and sales operations.
• Conduct complex unit and integration testing across functional areas, from development to production.
• Troubleshoot, upgrade, and implement functional changes to maximize system performance.
• Propose and develop new software concepts aligned with corporate goals.
• Evaluate, analyze, and recommend in-house and third-party solutions to meet short- and long-term business needs.
• Train and support end-users in SAP Sales & Distribution modules and functionality.
• Collaborate effectively with process owners, IT teams, and business stakeholders, providing clear communication, progress updates, and issue resolution.
• Maintain project and issue tracking in the Service Desk / Help Desk system.
• Document functional changes and create user-friendly procedures.

Requirements

• Proven expertise in  SAP SD modules and related business processes.
• Strong analytical, problem-solving, and communication skills.
• Ability to translate complex technical details into clear business language.
• Experience in training and supporting end-users.
• A proactive, collaborative, and solution-oriented mindset.
• Fluent English