Central Business Solutions Inc.

Sr Service Delivery Manager - Singapore

Central Business Solutions Inc.  •  Singapore, SG (Onsite)  •  19 days ago
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Job Description

Sr Services Delivery Manager
APAC

The Sr Services Delivery Manager is a key member of our APAC Professional Services delivery team. You play an important role in delivering value and customer success with your people and process orchestration skills. You know how to build relationships, keep projects on track and on budget as well as close out new contracts. You are comfortable interfacing with all levels of stakeholders both internally and externally.

As a Senior Services Delivery Manager you will:

  • Engage closely with our sales teams (Account Managers and Solutions Engineers) to develop strong customer relationships and grow the Cloudera Professional Services business
  • Define, scope and sell our professional services portfolio
  • Prepare Statements of Work or Change Orders for review by Cloudera legal and deal desk
  • Lead the services engagement with our customers, acting as the single point of contact, coaching customer project managers in their Cloudera journey and managing overall engagement budget
  • Plan out and forecast our resourcing profile, working with our resourcing function to assign the appropriately skilled resources to your customer engagements
  • Implement the appropriate level of project governance to an engagement. Working directly with Customer to ensure alignment of Cloudera tasks/activities
  • Work as a conduit between the Customer and other parts of Cloudera including Support and Engineering

We’re excited about you if you have:

  • Several years’ experience in successfully managing project or engagement delivery, preferably within an enterprise software company or SaaS company
  • Excellent experience in leading scoping, selling and delivering large scale, data driven projects
  • Excellent customer relationship management experience including managing escalations, and participating in executive steering meetings
  • Strong foundational knowledge of working within the IT domain
  • Excellent knowledge of software implementation and project/program management methodologies
  • Self-starter mentality and collaborative problem solver
  • Strong verbal, written and presentation communication skills
  • Excellent analytical skills
  • Project Management related certifications

You may also have:

  • Experience interacting with Cloudera software
  • Industry experience working with large Financial Services & Public Sector customers
Central Business Solutions Inc.

About Central Business Solutions Inc.

Central Business Solutions Inc (CBS), founded in 2000 and headquartered in Newark, California, has carved a niche for itself in the global business solutions market. Our experience spans across various industries, serving both small businesses and Fortune 500 companies. Here's a breakdown of our core offerings:

Technology Solutions: CBS acts as your IT department's backbone, offering a comprehensive suite of services. We provide expert guidance on crafting a technology strategy that aligns with your business goals. This includes consulting on system architecture and implementation, ensuring your infrastructure is built for efficiency and scalability. Our expertise extends to software development, crafting custom solutions or integrating existing ones to streamline operations. But CBS doesn't stop at setup; we also provide ongoing maintenance and support to keep your technology running smoothly.

Outsourcing: Whether you need to supplement your existing IT staff or completely outsource your IT department, CBS offers flexible solutions. We can provide qualified personnel to handle specific tasks like software development, UI/graphic design, or recruitment. Alternatively, we can take over the entire IT management responsibility, freeing your internal team to focus on core business functions.

Consulting: Our expertise extends beyond technology. CBS offers consulting services to help you achieve your overall business goals. Our team of experienced professionals can analyze your operations and identify areas for improvement. We'll develop data-driven strategies to streamline processes, enhance efficiency, and ultimately deliver bottom-line results.

In essence, Central Business Solutions Inc goes beyond just being a vendor. We position ourselves as a strategic partner for businesses. By combining our IT prowess with business acumen, we help clients optimize technology infrastructure, streamline operations, and achieve sustainable success.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Newark, CA
Year Founded
2000
Website
cbsinfosys.com
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