Job Description
What Impact Will I Make?
As our Senior Sales Operations Business Analyst II, you'll help shape the future of our commercial operations by driving initiatives that enable growth, scalability, and smarter decision-making across global markets.
In this highly visible role, you'll lead transformative projects including SAP implementation, CRM optimization, commercial systems integration, pricing strategy development, and enterprise reporting. Your work will create the operational foundation that empowers our sales teams, enhances customer experiences, and delivers meaningful business results worldwide.
What Will I Do?
- Lead Business Transformation Initiatives
- Drive commercial operations projects that support business growth and operational excellence, including SAP implementation initiatives related to customer, pricing, and contract master data.
- Serve as the Integration Manager for key commercial systems, ensuring successful transitions between Oracle, Salesforce (SFDC), and SAP environments.
- Collaborate with stakeholders to align business requirements, processes, and technology solutions.
- Enhance Commercial Strategy & Pricing
- Design and optimize scalable pricing strategies, models, and tools that support revenue growth and business objectives.
- Partner with commercial leaders to implement effective pricing governance and decision-making frameworks.
- Optimize Customer Relationship Management
- Lead Salesforce enhancement initiatives to improve user experience, adoption, data quality, and alignment with evolving commercial needs.
- Identify opportunities to streamline workflows and improve sales effectiveness through technology and process improvements.
- Drive Data Integrity & Business Insights
- Champion data accuracy, consistency, and governance across commercial systems as business operations expand globally.
- Develop KPIs, dashboards, and reporting solutions that provide actionable insights and visibility into business performance.
- Deliver executive-facing analytics and recommendations that support strategic decision-making.
- Partner Across the Organization
- Work closely with Sales, IT, Finance, and other business partners to successfully execute key initiatives.
- Influence stakeholders and guide teams through complex change and transformation efforts.
How Will I Get There?
- Bachelor's degree in Business, Finance, Economics, Information Systems, or a related field; advanced degree preferred.
- 6+ years of experience in Sales Operations, Commercial Operations, Business Analytics, or a related function.
- Experience leading or supporting complex business transformation and system implementation initiatives, including SAP, Salesforce, Oracle, or similar enterprise platforms.
- Strong project management skills with the ability to manage multiple priorities and drive results in a fast-paced environment.
- Experience developing pricing strategies, pricing models, or commercial tools that support business growth.
- Knowledge of CRM systems, commercial processes, and sales operations best practices.
- Demonstrated success maintaining data integrity and governance across multiple systems, functions, or geographic regions.
- Experience developing KPIs, dashboards, reporting solutions, and business insights to support decision-making.
- Strong analytical, problem-solving, and communication skills, with the ability to translate complex information into actionable recommendations.
- Proven ability to build relationships, influence stakeholders, and collaborate effectively across cross-functional and global teams.
#GKOSUS
Generous. Innovative. Leadership-driven. Family-oriented. Socially responsible.
Founded in 1998, Glaukos Corporation is an ophthalmic pharmaceutical and medical technology company focused on developing and commercializing novel therapies for the treatment of glaucoma, corneal disorders, and retinal diseases.
Our mission at Glaukos is to truly transform vision by pioneering novel, dropless therapies that can meaningfully advance the standard of care and improve the lives of patients suffering from chronic, sight-threatening eye diseases.
Innovation is at the core of everything we do, and we are resolute in our commitment to challenge conventional thinking with new treatment alternatives that are supported by real science, robust clinical evidence, and an unrelenting focus on patients.
Our constant pursuit of game-changing technologies that disrupt legacy treatment paradigms is encapsulated in the Glaukos mantra “We’ll Go First,” which articulates our willingness to take chances, our determination to forge new ground, and our commitment to continuous improvement in all that we do.
Our company completed an initial public offering in June of 2015, and our shares are traded on the New York Stock Exchange under the ticker symbol “GKOS”. Our global headquarters is in Aliso Viejo, California with additional locations in San Clemente, California, and Burlington, Massachusetts.
Glaukos Corporation is an Equal Opportunity/Affirmative Action Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
All offers of employment are contingent upon the successful completion of a background check, including successfully passing a drug screen, based on the position and local regulations.
