Job Description

The Senior Sales Manager II is responsible for the in-house and/or action line sales with goals of generating maximum sales efficiencies while maintaining or exceeding targeted net sales volume for the organization through individual performance. Represents HGV in a professional manner while promoting and supporting all aspects of branded HGV culture.

Here's why you'll love it here - We offer an excellent benefits package to our full-time Team Members that include:

• Base Annual Rate of $90,000 plus bonuses governed by a compensation plan.
• An outstanding earnings package that includes base pay and monthly bonuses.
• Excellent health care options that start on your first day.
• Paid Time Off that allows for adventure, rest, relaxation and recuperation.
• Retirement Savings Plan with percentage company match and Stock Purchase options.
• HGV provides access to outstanding Team Member benefits, discount travel programs and much more! Join HGV to access these premier benefit programs today!
• And so much more!
  

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

Schedule Details:

Our Sales Department currently operates Sunday-Friday. Days/Hours of operation may change based upon business needs.

Organizational Savvy/ Builds Networks:

• Works with Director of Sales in the creation and implementation of new policies and processes to enhance business results, the customer experience, improving efficiencies, and closing sales.
• Promotes team work among Sales Management, Sales Executives, Sales Manager, CRM, Contracts Processors and all Administrative staff.

Directs Work/Situational Adaptability/Manages Ambiguity:

• Responsible for the performance of Sales Executives

• Conducts morning meetings and ensures that Sales Managers who are conducting morning meetings are following the meeting template and responsible for communicating important messages to Sales Managers to deliver to Sales Executives

Build and Lead Talent:

• Review current sales policies and provide training/communication to Sales Manager, Sales Executives, as needed to ensure understanding and if necessary, make applicable revisions based on business needs.

• Coaches, develops, empowers measures, monitors and mentors Sales Managers and Sales Executives (as applicable) for current business needs and future leadership positions to support succession planning.

Action Oriented/Decision Quality:

• Conducts motivational, meaningful morning sales meetings.
• Develops Sales Managers and holds them accountable for adherence to policies and procedures.
• Generates maximum performance in the sales force by utilizing predefined metrics.
• Ensures that all new contracts are completed properly and processed according to current policy.
• Closes/Assist Sales Executives in closing sales. Advises and counsels Sales Executives regarding their sales presentation at the end of their tour.
• Individual production performance meets or exceeds minimum performance standards for the site
• Responsible for closing sales in accordance with current sales and contract policies
• Maintain strong product knowledge and assist Sales Executives with answering Guest questions.
• Interact with Guests to ensure they have a solid understanding of HGV product and vacation ownership
• Strategize with Sales Executives with regards to sales presentation and product pitch

Overall:

• As business needs change, additional duties may be required to meet and exceed Company goals.

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• 4+ years of proven ability to close sales contracts with customers with results demonstrated in high closing sales percentages.
• Demonstrated ability to be professional, attentive, and enthusiastic with internal and external customers
• 2+ years of demonstrated ability to manage, train, and motivate individuals in the field of direct sales.
• 3+ years of proven ability to model and sell a business concept to a prospective customer
• High School Diploma or equivalent
• Able to work flexible schedules including mornings, evenings, weekends and holidays
• Valid State of Hawaii Real Estate License

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• 5+ years of proven ability to close sales contracts with customers with results being demonstrated in high closing sales percentages
• 4+ years of proven ability to model and sell a business concept to a prospective customer.
• 3+ years of demonstrated ability to manage, train, and motivate individuals in the field of direct sales.
• Minimum of 2+ years of previous experience as a TO in a vacation Ownership brand

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.