Job Description

Reporting to the Director of Sales & Marketing, the Senior Sales Manager is responsible for actively prospecting and qualifying new business.They will also produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders for the groups in their segment. In addition, they will act in support of the Director of Sales & Marketing on a daily basis and in their absence.

DUTIES & RESPONSIBILITIES:

• Be a leader in the department

• Actively prospect and qualify new business

• Monitor and handle inquiry calls and emails

• Provide client proposals in accordance with established departmental policies and procedures

• Produce and/or review all sales contracts, rate agreements and banquet event orders

• Arrange and conduct special events, site inspections, and off-site presentations for potential clients

• Meet or exceed monthly and quarterly revenue and room night goals

• Produce monthly sales-related reports and sales forecasts for segment

• Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder markets

• Additional duties as assigned

• Attend key meetings
  • Revenue Maximization
  • Forecast
  • Sales Strategy
• Make key business decisions on groups and catering business when the DOS and DOC aren’t available.
• Mentor new managers on setting up career goals/aspirations
• Be a resource to sales managers relative to their day to day responsibilities
• Represent hotel at high profile hotel/Boston events
• Attend internal hotel events as a representative of the sales team.
• Be a leader in Daily Business Review
• Be a resource to DOS on special projects, examples listed below
  • Organize quarterly blitz
  • Design and work on promotions for need dates with DOSM, and Ecommerce manager
  • Design new high level group proposal
  • Forecasting
  • Goal setting

QUALIFICATIONS:

Requirements include some College in addition to 5 plus years sales or marketing related experience, or equivalent combination of education and experience and a related degree is preferred. Prior hotel sales experience is required.

You must be able to travel to attend workshops, tradeshows, conventions, etc. and may be required to work nights, weekends, and/or holidays.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?