Job Description

Location: Dublin, California

Category: Risk, Compliance, & Audit

Type: ['Regular Full-Time']

About Patelco Credit Union

Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in assets to over $9 billion in assets and is the 7th largest credit union in California with branches throughout Northern California.

We are here for our members throughout all their stages of life. Meeting them with the products and services to help them plan purposefully for their futures and to secure our life-long partnership as their trusted financial advocate. As one team, we are all committed to delivering service, empowering financial literacy, creating products, and providing new technology for our members.

We believe that work should be rewarding, challenging, and enjoyable. We’re dedicated to creating a positive and supportive culture where our team members can thrive. If you’re looking to use your skills and knowledge to make a difference in our members’ lives, Patelco could be the perfect fit for you.

Overview

Patelco Credit Union is looking for a Risk Analytics & Data/AI Governance Senior Program Manager to help strengthen how we identify, understand, monitor, and report risk across the organization. This role will use data, analytics, and governance practices to help leaders make informed decisions that support our members, our business, and our long-term risk management goals.

This role will lead analytics-driven risk initiatives, modernize risk reporting capabilities, and help advance Data and AI governance practices across the enterprise. Working closely with cross-functional teams, the Program Manager will help develop reliable risk insights, improve reporting processes, and support strong governance practices across the organization.

The ideal candidate combines strong analytical and technical expertise with experience in credit, financial, or enterprise risk management. You are comfortable translating complex data into clear, actionable insights for executives, governance committees, and business partners. This is a highly collaborative role for someone who enjoys solving complex problems, influencing stakeholders, and driving continuous improvement in risk analytics and governance practices.

Responsibilities

• Lead analytics-driven risk initiatives that improve how financial, credit, operational, and emerging risks are identified, monitored, and reported.
• Build and enhance dashboards, reports, and analytics that help senior leaders and governance committees understand key risk trends and make better decisions.
• Analyze credit portfolio trends, risk concentrations, delinquency, losses, and other indicators to identify emerging risks and business implications.
• Partner with cross-functional teams to define and improve key risk indicators, data definitions, reporting standards, and governance routines.
• Support Data and AI governance activities, including documentation, use case intake, risk assessment, monitoring, and data quality expectations.
• Prepare clear, executive-ready analyses, updates, and recommendations for management, board, audit, regulatory, and governance-related needs.
• Improve reporting automation, consistency, and documentation to reduce manual work and increase confidence in risk information.

Qualifications

• 7+ years of experience in analytics, credit risk, financial risk, enterprise risk management, data governance, or a related field.
• Experience working in a credit union, banking, fintech, or other regulated financial services environment.
• Strong understanding of consumer credit risk, portfolio analytics, risk indicators, trend analysis, and performance reporting.
• Ability to work with large datasets and use analytical tools such as SQL, Python, R, or similar technologies.
• Experience creating or improving dashboards, automated reports, data models, or analytics processes.
• Experience with business intelligence or visualization tools such as Power BI, Tableau, or similar platforms.
• Strong communication skills, with the ability to explain complex technical, analytical, and risk concepts to senior leaders and business partners.

Target Base Pay

$120,170 - $151,212

Compensation at Patelco

Please note that the salary information is a general guideline only. Patelco Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a Short-Term Incentive (STI) program for all regular positions and a wide range of medical, dental, vision, financial, and other benefits.

We Offer

Physical Health:

• Exceptional Medical, Dental, Vision, and Life Insurance benefits
• Onsite fitness center at HQ and rewards for completing wellness related activities

Financial Health:

• Competitive compensation packages with bonus opportunity
• 401(k) with 3% Safe Harbor and 5% employer match
• Discounts on loan products
• Tuition reimbursement

Emotional Health:

• Employee Assistance Program (EAP)
• PTO for part-time and full-time positions
• Paid holidays

Personal Development:

• On-the-job training and skills development
• Internal transfer opportunities for career growth
• Volunteer work

Flexible work arrangements available for specific positions

Patelco Credit Union is an Equal Opportunity Employer including individuals with disabilities and protected veterans