Job Description

What you will do

The Sr. Quality Analyst supports the planning, execution, and delivery of multiple projects within a program. This role works closely with senior program managers, cross-functional teams, and stakeholders to ensure projects are delivered on time, within scope, and aligned with business objectives. It is an excellent role for individuals looking to grow into a full program or project management career.

How you will do it

• Support end-to-end delivery of multiple operational from intake to closure.

• Build and maintain program plans, timelines, RAID logs (Risks, Assumptions, Issues, Dependencies), and status reporting.

• Track milestones and follow-ups, coordinate stakeholders, leaders, SMEs and ensure actions are closed on time.

• Track program KPIs and present insights to stakeholders (quality, delivery, compliance, adoption).

• Build simple, reliable reporting mechanisms (Excel/SharePoint lists/Power BI where available).

• Identify bottlenecks and propose data-backed improvements.

• Communicate changes effectively through release notes, announcements, FAQ updates, and training coordination.

• Support change management & Demonstrated performance as a change agent.

• Implement monitor and maintain QMS to standards, Regulatory & contractual requirements.

• Analyze data and provide information for management team to make decisions.

• Coordinate and conduct periodic internal audit, external audit, etc.

• Coordinate RCA process and be responsible for non-conforming database maintenance.

• Establish, maintain and improve metrics in Quality and Continuous Improvement.

What we look for

• Bachelor’s degree in engineering, Business or related field.

• Overall 4+ years with minimum 4 years’ experience in related field.

• Knowledge of lean tools and leading continuous improvement activities.

• Knowledge of ISO9000 quality system & ISO 9001:2015 certified

• PMP, Six Sigma Greenbelt Certification mandatory, Six Sigma Black belt Certification desirable.

• Strong documentation skills: ability to write clear SOPs, job aids, and communication updates.

• Comfort with data tracking and analysis.

• Strong stakeholder management: follow-ups, meeting facilitation, and structured communication.

• Good English communication skills.

Skills Required

• Excellent communication, influencing and persuasion skills

• Teamwork.

• Self-motivated, good initiative and passion for continuous improvement.

• Good knowledge about how the organization works and knows how to get things done through both formal and informal channels.

• Strong functional and technical skills to manage and measure work commercially with an entrepreneurial flair.

• Demonstrate business knowledge and ability to display the linkage between projects and desired business results/KPIs.

• Possess an extremely high level of integrity and ethics when dealing with internal and external stakeholders.

• Ability to comprehend and make significant contributions to development of business plans.