Job Description

Sr Project Manager Epic260000Y8

The Senior Epic Project Manager leads the planning, coordination, and execution of complex Epic-related initiatives, including software implementations, module enhancements, and cross-functional systems integration. This role is instrumental in driving enterprise-wide digital health projects such as electronic health record (EHR) optimizations, analytics initiatives, and system-wide technology upgrades.

With a strategic focus on aligning Epic capabilities with organizational goals, the Senior Project Manager collaborates with clinical, financial, and operational stakeholders to deliver scalable, high-impact solutions. They oversee all phases of project delivery—from initiation and planning through execution, testing, go-live, and post-implementation support—ensuring that timelines, budgets, and quality standards are consistently met.

As a trusted partner, the Senior Epic Project Manager fosters cross-functional collaboration, champions change management, and ensures that system improvements enhance operational efficiency, user experience, and long-term sustainability.

Qualifications

Minimum Education
Bachelor's Degree (Required) Or
Master's Degree (Preferred)

Minimum Work Experience
7 years Seven (7) to Ten (10) plus years of project management, product design, or related experience. (Required) And

Required Skills/Knowledge
Strategic Analysis & Problem Solving – Demonstrates advanced analytical skills in identifying root causes of complex technical and operational challenges, developing strategic solutions that optimize Epic system performance and healthcare workflows.
Executive Communication & Stakeholder Engagement – Excels in clear, persuasive communication across all organizational levels, facilitating collaboration between technical teams, clinical leaders, and executive stakeholders to drive project success.
Project Leadership & Time Management – Proven ability to lead multiple, high-impact projects simultaneously, balancing competing priorities while delivering results on time and within scope in dynamic healthcare environments
Healthcare Operations & Revenue Cycle Expertise – Deep understanding of clinical operations and revenue cycle processes, with a track record of aligning Epic system capabilities to support organizational efficiency, compliance, and financial performance.
Change Leadership & Organizational Agility – Skilled in leading change initiatives, guiding teams through transitions, and fostering adoption of new technologies and workflows with minimal disruption to operations.
Collaborative Leadership & Team Development – Builds high-performing teams through mentorship, open communication, and a collaborative approach that promotes shared ownership of project outcomes.
Change Management & Transformation – Experienced in applying structured change management methodologies to support system implementations, upgrades, and optimizations, ensuring stakeholder buy-in and long-term success.
Professional Integrity & Accountability – Upholds the highest standards of professionalism, confidentiality, and ethical conduct, particularly in high-pressure or sensitive project environments.

Required Licenses and Certifications
EPIC Certification (Required)

Functional Accountabilities

Leads the planning, execution, and delivery of Epic-related projects, ensuring alignment with organizational goals, timelines, and budget constraints.

Oversees cross-functional teams including analysts, developers, clinical stakeholders, and operational leaders to ensure successful implementation and optimization of Epic Clinical and Revenue Cycle applications.

Drives project governance, including scope definition, risk management, resource allocation, and stakeholder communication, ensuring transparency and accountability throughout the project lifecycle.

Serves as a strategic liaison between IT and operational departments, translating business needs into actionable project plans and ensuring system capabilities support clinical and revenue cycle workflows.

Facilitates stakeholder engagement, conducting regular meetings, rounding, and feedback sessions to gather input, address concerns, and promote collaboration.

Coordinates go-live readiness and post-implementation support, including training, issue resolution, and performance monitoring to ensure smooth transitions and sustained adoption.

Provides leadership in troubleshooting and root cause analysis for complex system issues, collaborating with technical teams and vendors to ensure timely resolution.

Monitors project performance metrics, identifying opportunities for improvement and ensuring continuous alignment with best practices and regulatory standards.

Mentors and supports project team members, fostering professional development and promoting a culture of accountability and excellence.

Ensures compliance with organizational policies, including documentation standards, time reporting, and change management protocols.

Advocates for user needs and system usability, contributing to the development of training materials, support documentation, and workflow integration strategies.

Maintains strong vendor relationships, coordinating support and enhancement efforts to ensure system stability and alignment with evolving operational needs.

Provides on-call project leadership support as needed, ensuring continuity of operations and rapid response to critical issues

Organizational Accountabilities
Organizational Accountabilities (Staff)
Organizational Commitment/Identification

Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Communication

Demonstrate collaborative and respectful behavior

Partner with all team members to achieve goals

Receptive to others’ ideas and opinions

Performance Improvement/Problem-solving

Contribute to a positive work environment

Demonstrate flexibility and willingness to change

Identify opportunities to improve clinical and administrative processes

Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility

Use resources efficiently

Search for less costly ways of doing things

Safety

Speak up when team members appear to exhibit unsafe behavior or performance

Continuously validate and verify information needed for decision making or documentation

Stop in the face of uncertainty and takes time to resolve the situation

Demonstrate accurate, clear and timely verbal and written communication

Actively promote safety for patients, families, visitors and co-workers

Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Primary Location

District of Columbia-Washington

Work Locations

CN Hospital (Main Campus) 111 Michigan Avenue NW Washington 20010

Job

Information Technology

Organization

OperationsPosition Status R (Regular) - FT - Full-TimeShift DayWork Schedule 9-5

Job Posting

May 5, 2026, 10:41:45 AM

Full-Time Salary Range

118393.6 - 197308.8

About Children's National Hospital

Children’s National Hospital, based in Washington, D.C., was established in 1870 to help every child grow up stronger. Today, it is one of the top 10 children’s hospital in the nation and ranked in all specialties evaluated by U.S. News & World Report. Children’s National is transforming pediatric medicine for all children. The Children’s National Research & Innovation Campus opened in 2021, a first-of-its-kind pediatric hub dedicated to developing new and better ways to care for kids. Children’s National has been designated three times in a row as a Magnet® hospital, demonstrating the highest standards of nursing and patient care delivery. This pediatric academic health system offers expert care through a convenient, community-based primary care network and specialty care locations in the D.C. metropolitan area, including Maryland and Virginia. Children’s National is home to the Children’s National Research Institute and Sheikh Zayed Institute for Pediatric Surgical Innovation. It is recognized for its expertise and innovation in pediatric care and as a strong voice for children through advocacy at the local, regional and national levels. As a non-profit, Children's National relies on generous donors to help ensure that every child receives the care they need.

Industry

Healthcare & Social Services

Company Size

5,001-10,000 employees

Headquarters

Washington, DC

Year Founded

1870

Website

childrensnational.org

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